Neighborhood Planner

City of New York • Brooklyn, NY

6d • Hybrid

About The Position

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units.

Requirements

• Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings
• Education and/or experience which is equivalent to the above
• All candidates must possess at least 18 months of the specialized supervisory or administrative experience described above
• A driver's license is required for this position.

Nice To Haves

• Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years.

Responsibilities

• Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
• Review all work orders to determine proper sequence of skilled trades.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
• Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
• Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
• Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
• Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
• As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.
• Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
• Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
• Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
• Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

Benefits

• choice of medical coverage plans
• deferred compensation plans
• defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree