Maintenance Technician III (San Mateo Market)
About The Position
The Neighbor Service Technician III is responsible for all general apartment maintenance in order to maintain and preserve the Neighborhood and to provide a quality living environment for our Neighbors. This role involves customer service, daily operations including apartment turnovers and repairs of mechanical systems, and leadership by mentoring and guiding the team. The individual will also assist with scheduling outside vendors, tracking budgets, and performing administrative support duties for maintenance activities. The goal is to ensure Neighbors feel at home, well-cared for, and proud to live in the community.
Requirements
- A High School Diploma or General Education Degree (GED) is required.
- Minimum three certificates from related institutions reflecting completion of maintenance related courses, such as: BOMA, IREM and/or vocational programs.
- Minimum of three to four years experience and/or training in apartment maintenance.
- Mastered the basics of plumbing, painting, electrical, carpentry, and appliance repairs.
- Knowledge of safety policies and procedures.
- Minimum of one year supervisory experience.
- Ability to speak, communicate, read, write and understand the primary languages used in the workplace including, but not limited to, English.
- Must possess basic computer proficiency.
- Understanding of building materials and tools.
- Must be able to use Yardi and manage work orders through technical systems.
Nice To Haves
- Two or more years of supervisory experience is preferred.
Responsibilities
- Responsible for all general apartment maintenance to maintain and preserve the Neighborhood.
- Provide a quality living environment for Neighbors.
- Ensure Neighbors feel at HOME, ridiculously well-cared for and genuinely proud to live in our Neighborhoods.
- Responsible for the timely completion of all phases of apartment turnovers.
- Troubleshooting and repairs of most major and all minor mechanical systems.
- Help with scheduling outside vendors.
- Tracking budgets and financials.
- Perform administrative support duties for all maintenance related activities.
- Mentoring others, providing guidance and leadership to the team.
- Help the Neighborhood achieve their financial goals through managing costs and being resourceful.
- Lead by example, setting the standard for the team.
Benefits
- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-based Housing Discounts
- Educational Assistance, Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
