NDT Technical Sales Rep

Carestream HealthNiagara-on-the-Lake, ON
Remote

About The Position

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream's diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide. At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 3,000+ professionals! The Technical Sales and Channel Manager role is responsible for technical solution selling and territory growth for Carestream’s Non-Destructive Testing (NDT) portfolio across Canada using a mixed model of direct end-customer selling and channel partner development. This position requires a high level of technical credibility and ownership across the full commercial scope. In Carestream NDT, the commercial model is intentionally lean and integrated, with sales professionals expected to manage a broad set of responsibilities spanning pipeline creation, customer education and demonstrations, installation coordination, training, and escalation support. The successful candidate will be a self-starter with a strong bias for action, able to work independently while partnering effectively across Sales, Service, R&D, Manufacturing, and the customer.

Requirements

  • Bachelor’s degree in Engineering, Physics, Materials Science, or a related technical discipline
  • 3–5 years of experience in Technical Sales B2B environment
  • Strong technical solution-selling ability
  • High level of self-organization and independence
  • Excellent communication and presentation skills
  • Ability to translate complex technical concepts into customer-friendly solutions
  • Customer Training Experience
  • High level of self‑organization, autonomy, and accountability
  • Excellent written, verbal, and executive‑level presentation skills
  • Ability to manage multiple priorities across regions, cultures, and time zones

Nice To Haves

  • Previous experience in Sales and Channel Management is a plus
  • Experience in Non‑Destructive Testing, industrial imaging, or related
  • Experience working with international markets and cross‑functional global teams is preferred
  • Strong understanding of NDT methods (radiographic testing preferred).
  • Familiarity with digital imaging technologies (CR, DR, CT)
  • Previous experience in a Non-Destructive Testing environment is a plus
  • Channel Management Skill

Responsibilities

  • Pipeline creation and opportunity development
  • Customer education and technical demonstrations
  • Demo equipment logistics and asset management
  • Installation coordination and operator training
  • Service escalation and technical troubleshooting support
  • Long-term account management and application expansion
  • Strengthen relationships with channel partners
  • Support partner enablement through training and joint opportunity planning
  • Share competitive insights and best practices
  • Participate in partner meetings and training forums
  • Maintain strong technical knowledge of portfolio and roadmap
  • Collect and communicate Voice of Customer feedback
  • Measured on revenue, and margin
  • Maintain disciplined pipeline and forecast management
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