nCino & Salesforce System Administrator

Bank of Clarke•Berryville, VA

2d•Hybrid

About The Position

As a key player on our team, you will gather business requirements, produce cutting-edge technical solutions, and collaborate closely with stakeholders to ensure the successful implementation of nCino and Salesforce solutions. Your role will be pivotal in the continuous management and optimization of nCino, including workflow enhancements, maintenance, debugging, and end-user support. This position could be done in a hybrid or fully remote capacity.

Requirements

Bachelor’s degree in business administration, finance, information technology or related field, or 2+ years relevant work experience as a Salesforce Administrator, Technical Consultant or Business Analyst
Salesforce Certified Platform Administrator and Salesforce Certified Platform App Builder certificates are required
Skills in Salesforce configuration including CRM, approval processes, automation, data architecture and security
Analytical problem-solving skills
Effective communication skills and willingness to collaborate with users of all knowledge levels
Attention to detail while maintaining multiple tasks
Ability to work independently or as a part of a team

Nice To Haves

nCino certification is a plus
Experience with agile project management methodologies
Knowledge of banking and lending processes
Proficiency in SOQL, Workbench and or Data Loader is a bonus

Responsibilities

Collaborate with stakeholders to gather, analyze, and document new business requirements.
Translate business needs into technical specifications and provide scoping estimates for solutions.
Advocate for technical enhancements that adhere to Salesforce and nCino best practices.
Configure and demo technical solutions to meet business requirements.
Plan migrations through Salesforce environments.
Manage nCino monthly package upgrades.
Debug end-user problems and monitor system performance.
Serve as a technical advisor for business teams.
Conduct regular meetings with stakeholders on build status, review the backlog, and address new issues.
Provide training and support to end-users on nCino functionality and best practices.
Utilize scrum and agile methodologies to manage the workload.
Create and maintain detailed documentation for business processes, system configurations, and project deliverables.
Generate reports and dashboards to provide insights into system performance and project outcomes.