NCE Improvement Consultant
About The Position
The Networks Construction & Engineering Improvement Consultant/Architect is responsible for identifying and delivering high-impact operational and business improvements across Construction and Engineering service area. This role drives end-to-end transformation, from opportunity identification and feasibility assessment through solution design, development, and deployment, using design thinking and strong leadership alignment. The position emphasizes improving customer experience, delivery efficiency, and cost performance while defining and executing a 1–3 year roadmap for digitization and automation of customer delivery processes. The role works cross-functionally with regional and territory teams, subject matter experts, architects, and change leaders to embed sustainable ways of working and enable long-term cultural change.
Requirements
- Demonstrated experience leading large-scale operational or functional improvements in complex organizations, preferably within telecommunications.
- Strong analytical and problem-solving skills, with the ability to translate insights into actionable solutions.
- Proven ability to operate effectively in ambiguous environments and lead initiatives with undefined solutions.
- Consultant level business and financial modelling skills.
- Experience influencing stakeholders at all organizational levels and driving change adoption.
- Excellent communication and presentation skills geared towards senior management.
- Strong product management experience, with a track record of delivering transformation initiatives.
- Bachelor’s degree in Business, Operations, Engineering, or a related field. MBA preferred.
Responsibilities
- Lead design-thinking initiatives to understand end-user needs and develop scalable business and operational solutions that deliver step-change value.
- Assess feasibility and develop business cases to support investment and prioritization decisions.
- Design and implement new services, operating models, and delivery approaches, with a strong focus on digitization and automation.
- Drive change management efforts to support adoption of new processes, tools, and behaviors across the organization.
- Define and leverage performance metrics to monitor outcomes and continuously improve business results.
Benefits
- Choice of three medical plan options
- Dental plan option
- Annual bonus
- 401(k) Plan with automatic 3% company contribution
- 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
- Company credits equal to the cost of basic life insurance and basic accidental death and dismemberment coverage
- Company credits equal to the cost of short-term and long-term disability coverage
- Stock Purchase Plan
- 15 days of accrued vacation
- Up to 3 personal days per year
- 11 annual holidays
- 8 hours of volunteer time
- 80 hours of sick time annually
- Up to 16 weeks of paid maternity leave
- 6 weeks of parental or adoption leave at 100% of pay
- Financial wellness programs
- Educational assistance
- Matching gifts
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
