NC Operations Volunteer

The A21 Campaign • Charlotte, NC

13d • Onsite

About The Position

This role offers a unique opportunity to gain hands-on experience across Reach, Recover, and Restore functions within the A21 Campaign in NC. Individuals will develop practical skills in partnership engagement, research, event coordination, and survivor-centered care while working alongside experienced staff to combat human slavery. Through exposure to multiple areas of anti-trafficking work, this position is designed to foster both professional growth and a deeper understanding of holistic, impact-driven service.

Requirements

• Must be 18+ years old and legally eligible to volunteer in the US
• Strong communication skills
• Able to volunteer in person at our Charlotte Freedom Center
• Willingness to commit to a minimum of 8 hours per week in person and a maximum of 40 hours per week (types of tasks may vary depending on hours available)

Nice To Haves

• Specific desirable skills that may vary per role (e.g., events planning, public speaking, administrative competence, Spanish language abilities)

Responsibilities

• Support staff in meetings, communications, and trainings with community partners and guests
• Conduct community mapping of churches, universities, and other local partners to support GFS engagement efforts
• Develop and manage social media content for the local GFS page
• Accompany Staff to events and presentations and be prepared to represent A21 at tabling events and direct community members to A21 resources
• Research and map regional service providers (e.g., housing, detox, mental health, specialized services, immigration/foreign national support) and conduct introductory outreach calls
• Assist in coordinating schedules and logistics for staff Recover meetings
• Monitor and summarize weekly updates on human trafficking trends, legislation, and counter-trafficking efforts at the state, national, and global levels
• Opportunity to attend and support staff participation in local and state task force meetings
• Prepare training materials in advance and travel with staff to assist in the delivery of trainings and outreach initiatives
• Accompany staff to community meetings and engagements, Recover operations, and legal support trips, as appropriate
• Review Recover-related documentation, prepare Freedom Bags, and support logistics for Recover-related activities
• Maintain up to date inventory of Freedom Bag supplies and restock where needed
• Man the A21 crisis line in coordination with Staff on weekends, if applicable
• Support the planning, coordination, and execution of survivor events in collaboration with staff
• Facilitate life skills or personal development programs for survivors, overseen by staff, on a monthly or quarterly basis, aligned with individual strengths
• Assist with translation and/or verification of translated materials based on language proficiency
• Maintain inventory of survivor “Grab and Go” supplies and restock as needed
• Provide on-site support at the Freedom Center to accommodate flexible case management scheduling
• Support staff in Restore logistics, including updating the resource guide, assembling survivor care packages, coordinating transportation, etc.
• Accompany staff to community-based meetings and engagements as appropriate
• Support staff in maintaining a welcoming, organized, and prepared environment for survivors and guests at Freedom Center through cleaning and organizing facilities
• Research and evaluate potential partners for alignment with A21 Campaign’s Frontline Partner Network framework
• Assist in developing systems and strategies for partner categorization, communication, and engagement
• Contribute to projects that strengthen and prepare future volunteer program structures
• Assist with management of the US Global Email Inbox
• Run errands, check PO Box, and other administrative projects at the discretion of staff and volunteer supervisor
• Participate in Team meeting, lunches, and events, and positively contribute to office culture
• Conduct regional analysis of the TIP (Trafficking in Persons) Report
• Track and report on relevant legislative and policy updates related to human trafficking
• Support research efforts for proposal development and grant initiatives
• Translate A21-related materials into Spanish or other languages, as applicable
• Dependent upon need and volunteer availability, opportunity for cross-collaboration with other A21 departments, including Advancement, Mobilization, etc.

Benefits

• In-depth knowledge of human trafficking issues, globally and in NC
• Practical skills in research and analysis
• Exposure to real-world case management support and survivor-centered care practices
• Experience planning and executing events and trainings
• Exposure to a global NGO working on the frontlines of justice
• Opportunities to build your professional network
• Option to request a professional reference from A21

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed