NC FAST Curam Lead

InnoSoul•Raleigh, NC

5d•Onsite

About The Position

The Department of Health and Human Services (DHHS) requires the assistance of a contract resource to serve as the Product Owner Proxy in support of the Medicaid Transformation and Improved Beneficiary Experience initiatives for NC FAST Application Development Environment for NC Families Accessing Services through Technology (NC FAST). This resource will be responsible as an agile product proxy owner for maximizing the value of the business products created by an agile development team. This individual will take on multiple roles, including business strategist, product designer, and customer liaison. Key responsibilities include understanding and articulating the business vision and the project scope, communicating with all stakeholders and project team members to ensure the goals are clear and the scope is aligned with the business objectives, managing the product backlog by creating and maintaining backlog visibility in order to prioritize user stories for implementation based on the overall plan and business objectives to optimize performance and project outcomes and prioritizing needs by juggling the triangle of scope, budget, and schedule, assessing and adapting priorities according to the needs and objectives of the business. This role is also responsible for overseeing development as a key player in both the current and next iteration throughout each event, including planning, refinement, review, and support, anticipating client needs by developing a deep business knowledge to more effectively manage the development process, and acting as primary liaison using excellent verbal, written and presentation skills, in the role of primary communicator and link between business and project teams. This role is responsible to coordinate with Curam Business Analysts to finalize designs and approvals from product owner/ Business SMEs, and coordinate with the Cúram Architect to ensure technical soundness of design approaches. Tasks include ensuring User Stories reflect the needs of the project, prioritizing requirements/ User Stories based on dependencies, creating and maintaining the team backlog throughout the project's life cycle, working with scrum teams to prioritize their work, and serving as scrum master for Curam Business Analysts (designers) to prioritize their work. Other tasks include ensuring that the Backlog always contains enough items to be developed, serving as liaison to Implementation team, representing end users to explain/clarify the requirements to the team and provide feedback on User Stories, writing User Stories, assisting testers with creation of test plans and test data, participates in the daily Scrums, Design Meetings, Sprint Planning Meetings, Sprint Reviews and coordinating with the county users during End-to-End testing/User Acceptance Testing. This role must manage relationships with stakeholders as well as participate in and provide support to county user checkpoints and county workshops.

Requirements

Curam V6 (or higher) Certification Highly desired
Training and certification as a Scrum Product Owner Highly desired
Experience in business application design/consulting including business strategist, product designer, and customer liaison in large web based systems. Required 5 Years
Demonstrated leadership, analytical, and technical skills with the ability to lead a team and maintain positive working relationships Required 5 Years
Excellent verbal and written communication skills to interact with all levels of staff to solve technical problems and communicate status extternally Required 5 Years
Demonstrated experience as a team player Required 5 Years
Experience working independently to meet deadlines and task effectively and efficiently. Required 5 Years
Experience designing within the Cúram software suite. Highly desired 5 Years
Experience in business planning, human services program management, project management, and experience in multi-platform environments. Highly desired 5 Years
Demonstrated knowledge of the NC FAST programs including policy, business application consulting and design experience in large web based systems Highly desired 5 Years
Working knowledge and understanding of Medicaid programs Highly desired 3 Years
Experience in NC State/City Government Highly desired 5 Years

Responsibilities

Serve as an agile product proxy owner for maximizing the value of the business products created by an agile development team.
Act as business strategist, product designer, and customer liaison.
Understand and articulate the business vision and project scope.
Communicate with all stakeholders and project team members to ensure goals are clear and scope is aligned with business objectives.
Manage the product backlog by creating and maintaining backlog visibility to prioritize user stories for implementation based on the overall plan and business objectives.
Prioritize needs by juggling scope, budget, and schedule.
Assess and adapt priorities according to the needs and objectives of the business.
Oversee development as a key player in current and next iterations throughout each event (planning, refinement, review, support).
Anticipate client needs by developing deep business knowledge to manage the development process effectively.
Act as primary liaison, serving as the primary communicator and link between business and project teams.
Coordinate with Curam Business Analysts to finalize designs and approvals from product owner/Business SMEs.
Coordinate with the Cúram Architect to ensure technical soundness of design approaches.
Ensure User Stories reflect project needs.
Prioritize requirements/User Stories based on dependencies.
Create and maintain the team backlog throughout the project's life cycle.
Work with scrum teams to prioritize their work.
Serve as scrum master for Curam Business Analysts (designers) to prioritize their work.
Ensure the Backlog always contains enough items to be developed.
Serve as liaison to the Implementation team.
Represent end users to explain/clarify requirements to the team and provide feedback on User Stories.
Write User Stories.
Assist testers with creation of test plans and test data.
Participate in daily Scrums, Design Meetings, Sprint Planning Meetings, Sprint Reviews.
Coordinate with county users during End-to-End testing/User Acceptance Testing.
Manage relationships with stakeholders.
Participate in and provide support to county user checkpoints and county workshops.