Navigator/Advocate for Survivors of Crime

Walnut Avenue Family & Women's Center•Santa Cruz, CA

7d•Onsite

About The Position

The Coastal Community Justice Center of Santa Cruz County, a one-stop center for survivors of interpersonal violence (IPV) including domestic violence, sexual assault, child abuse, elder abuse, and human trafficking, is seeking a bilingual Spanish/English Navigator. The center serves victims and survivors regardless of income, immigration status, or location, focusing on safety, healing, wellness, and prevention of violence. This position will utilize a strength-based, empowering approach to help survivors and families identify and access supportive services, requiring strong interpersonal skills and expertise in navigating Santa Cruz social services.

Requirements

Bachelor’s Degree in a related field (criminal justice, social work, or psychology) plus experience working in the field or Minimum of four years’ experience relevant to the position (at least some of which involve serving folks who are survivors): experience may include lived experience, case management, victim advocacy, legal advocacy, or criminal justice experience.
Bilingual English/Spanish required. Biliterate preferred.
Demonstrated knowledge of or a background in intimate partner violence, sexual assault, child abuse, stalking, elder abuse, or human trafficking.
Excellent oral and written communication skills, including public speaking and proofreading.
Strong analytical and organizational skills.
Project management experience and report writing skills.
Competency with multi-media equipment and applications, computer software (MS Office Suite) and data systems.
Ability to multitask and learn new areas and practices.
Teamwork and interpersonal flexibility.
Cultural responsiveness and an alignment with our values and commitments to equity and inclusion.
Must be able to pass a LiveScan background check.
Ability to travel, when necessary, between sites.

Nice To Haves

Ability to create effective social media posts.
Comfort with website design and graphics.
Ability to troubleshoot technical issues.
Interest in or experience with non-violence work.
Innovative and creative self-starter.
Interest in staff and organizational development work.
Lived experience navigating social services.
Deep understanding of public systems.

Responsibilities

Completion of the DV Advocacy Training (compensated training)
Greet and welcome guests and clients, provide phone support, and schedule appointments as needed.
Adhere to strict confidentiality requirements and behave at all times with attention to client privacy
Conduct screening interviews with all incoming clients, including needs assessment, danger assessment as needed, safety plan, service plan, and follow-up plan.
Document and maintain confidential data about services provided in a timely manner
Participate in active, ongoing case-planning with partners.
Prepare monthly reports of clients and services.
Participate in short- and long-term strategic planning and program development.
Organize and maintain paper and electronic files.
Attend multidisciplinary team meetings to coordinate efforts with community partners
Work with the VOICES committee and other team members to attend community outreach events.
Coordinate special projects, partner meetings, and trainings.
Perform other duties, functions, special projects, and responsibilities as assigned and deemed necessary by the Center Director/Executive Leadership Team.