National Vice President of Sales

UnitedHealth Group•Orlando, FL

11d•$130,000 - $240,000•Remote

About The Position

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings. This life-changing work adds a layer of support to improve access to care. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. The national vice president is responsible for establishing strategy and providing senior level oversight to achieve revenue and membership targets in a book of 1800+ skilled nursing and assisted living facilities across 30 states. The role develops and implements initiatives to drive organic growth in a complex, highly competitive, and constantly changing external environment. Sustained growth occurs through the successful management of productivity in a direct-to-consumer environment, management of ongoing business to business relationships, adherence to state and federal regulations, and negotiation and partnership with internal teams who provide services to enable growth. These initiatives are managed through oversight of regional vice presidents (4-5) who individually manage hierarchies, including director level personnel as well as street level producers. You’ll enjoy the flexibility to work remotely from any of the 30 markets in which we conduct business as you take on some tough challenges.

Requirements

5+ years in sales or new business development leadership
Computer knowledge in Microsoft Word, PowerPoint, and Excel
Extensive use of a CRM (Salesforce, Siebel, etc.)
Extensive national travel
Driver’s License and access to a reliable transportation
Sales Management Skills
Presentation skills
Solid written and verbal communication skills
Exemplary oral and written communication skills
Solid self-management and time management skills
Critical listening and thinking skills
Able to work effectively independently and within a team environment
Decision making/problem solving skills
Territory planning and management skills
Negotiation skills
Technical knowledge of the healthcare industry, especially long-term care Medicaid and Medicare
Ability to lift to 50lbs on occasion
Must have or be able to obtain appropriate state licensure
Maintain licensure and product certification based on policies and procedures
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Establish annual budgets to deliver revenue and internal operating income (IOI) consistent with division goals
Spearhead growth plans at the national level to ensure revenue targets and financial targets (member months) are achieved
Provide senior level leadership to define and manage a national sales model that drives efficiency, consistency, and performance
Deploy resources nationally to maximize return on investment (personnel and spend)
Partner with finance organization to develop strategies through the effective use of analytics
Manage compliance and risk management through the effective training and oversight of compliance and quality metrics. Partner with legal (internal UHG resources and outside counsel) to create effective strategies and to mitigate risk
Partner with senior level leaders in clinical, operations, product, and human capital to drive national cross functional initiatives
Oversee sales compensation plan and develop innovative strategies to ensure return on investment
Leads change management to build organizational understanding of proposed changes within the industry, organization, or department
Establishes and/or manages performance management programs and metrics
Serves as a subject matter expert on the Institutional Special Needs Plan and the Medicare Marketing Guidelines
Responsible for designing strategies and processes to ensure effective acquisition of talent
Performs other job-related activities necessary to achieve budgeted targets
Management of financial reporting (budgeting and forecasting) on a quarterly basis
Ongoing development of senior level direct reports (regional vice presidents)
Development and delivery of quarterly business plan reviews to senior leaders
Development and delivery of presentations to UHC DAC (disciplinary action committee) as required
Development, execution, and analysis of monthly sales in conjunction with regional vice presidents and senior level market leaders
Manages relationships with clients as required, including remediation of growth-related issues, service or communication challenges or interpretation of federal or state regulations
Provides general direction and oversight on performance management issues nationally and serves as senior consultant for performance interventions
Leadership at cross functional meetings designed to develop strategy and measure impact of current initiatives
Monthly oversight of CRM process, including analysis of data to drive future initiatives
Continuous analysis of performance with redeployment of resources nationally to maximize opportunity
Oversight of monthly audit process
Engages in on-going self-development planning that builds personal leadership skills, organizational knowledge and expands knowledge within the industry
Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas
Develops and achieves professional growth goals, objectives, and reviews with supervisor
Practices UnitedHealth Groups Mission, Vision and Values