National Vice President of Club Operations & Business Development

Taylor Morrison•FL - Remote, FL

42d•Remote

About The Position

The National Vice President of Club Operations & Business Development is a senior executive responsible for building, scaling, and operating a next-generation hospitality-driven club ecosystem within a residential platform. Reporting to the National Resort Lifestyle Brand President, this role leads multi-club operations, membership strategy, and national partnerships to deliver premium member experiences and strong financial performance across a portfolio of luxury resort-style communities. The ideal candidate will be based in Florida or Arizona, thrive in a remote work environment, and be comfortable traveling up to 50% of the time.

Requirements

15+ years of leadership in luxury hospitality, resort, or private club operations
Multi-site operational leadership with full P&L responsibility
Expertise in membership-based models and experience strategy
Strong financial acumen and data-driven decision-making
Proven success building and managing strategic partnerships
Executive presence with strong communication and stakeholder alignment skills
Business Acumen
Customer Focus
Developing Direct Reports and Others
Drive for Results
Priority Setting
Strategic Planning
Self-Knowledge
Optimistic and Encouragement
Culture Creator

Nice To Haves

CMAA designation
Experience with premier resort or private clubs (national or global)
Background in wellness, longevity, or medical-integrated hospitality
Exposure to golf, spa/fitness, and lifestyle programming ecosystems
Experience implementing data-driven personalization strategies

Responsibilities

Translate brand vision into scalable operating models integrating hospitality, wellness, and residential living
Build a holistic membership ecosystem that drives engagement, loyalty, and lifetime value
Establish consistent operating standards, KPIs, and performance metrics across all clubs
Leverage data and insights to continuously optimize the member journey and experience
Operationalize wellness, longevity, and lifestyle programming at scale
Lead operations across a national portfolio with full P&L accountability
Ensure brand consistency, service excellence, and operational scalability
Oversee key partnerships (including Troon), ensuring performance, alignment, and accountability
Integrate core club components: wellness, spa, fitness, golf, court sports, F&B, and programming
Direct amenity lifecycle execution—from development through stabilization
Drive member communications, engagement, and satisfaction through data-driven strategies
Develop and execute national acquisition, retention, and engagement strategies
Design membership value propositions aligned to HOA and homeowner ROI
Increase utilization, satisfaction, and lifetime member value through innovative service design
Source and manage strategic national/global partnerships
Expand offerings across wellness, fitness, medical integration, retail, and lifestyle services
Develop new revenue streams through partnerships and experiential programming
Lead budgeting, forecasting, and financial reporting across all locations
Optimize revenue, cost control, and total member spend
Communicate performance, risks, and ROI to executive leadership and HOA boards
Establish and maintain brand standards and operational playbooks
Develop destination dining concepts that drive engagement and revenue
Integrate F&B into overall lifestyle and member experience strategy
Deliver differentiated, brand-aligned programming and experiences
Serve as a strategic advisor to HOA Boards
Balance member expectations with governance priorities
Demonstrate measurable value creation and long-term alignment
Lead and align cross-functional teams across operations, wellness, golf, F&B, and membership
Build high-performing teams with strong accountability and collaboration
Develop leadership bench strength and future talent pipelines
Drive execution through clear priorities and integrated team performance
Interviewing, selecting, and training employees
Setting rates of pay and hours of work
Appraising productivity; handling employee grievances or complaints, or disciplining employees
Determining work techniques
Planning the work
Apportioning work among employees
Determining the types of equipment to be used in performing work, or materials needed
Planning budgets for work
Monitoring work for legal or regulatory compliance
Providing for safety and security of the workplace
Report to Division/Corporate Office/Community daily and adhere to schedule – this is a remote position but must be in a market where we have an active Esplanade Community & division.
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle if applicable
Comply with company policies and procedure
Must be willing to travel to our clubs 50% or more of the time