National Traveling Field Support Technician (Fast Team)

A-Gas Americas•Peoria, AZ

1d•Onsite

About The Position

A-Gas is a global leader in the supply and full life-cycle management of specialty chemicals and gases, including refrigerants, blowing agents, fire protection agents, and carbon credit offsets. Rapid Recovery, the company's service division, is the premier provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. A-Gas utilizes industry-leading recovery, reclamation, and gas processing technologies to develop innovative solutions focused on environmental protection. This role is crucial for supporting territories in achieving their refrigerant gas acquisition goals by managing large, complex, and specialty recoveries, and ensuring strict adherence to compliant and legal refrigerant recovery processes. The position also involves training and re-training technicians and Field Service Managers to uphold safety and compliance standards, acting as a subject matter expert on recovery operations.

Requirements

High School Diploma or Equivalent required
Natural mechanical ability
Good communication skills
Enjoy interacting with people
Excellent computer and data entry skills with high attention to detail
Ability to secure a CDL-C/Hazmat
Ability to complete training and pass EPA testing
Must be 21 years of age or older with a clean driving record
Must be able to travel 50% to 75%
Must be able to lift at least 75# and bend, stoop

Responsibilities

Travel to network locations across the assigned region to serve as the Subject Matter Expert on large, complex, and specialty refrigerant gas recoveries.
Communicate and train field service technicians on EPA-compliant recoveries.
Ensure adherence to and provide training on Network Standards, including EPA 608 refrigerant gas recovery standards, safe recovery practices, and advice on truck, equipment, and shop organization.
Assist or act as the Field Service Manager when the Field Service Manager is unavailable.
Visit current customers, providing excellent customer service through attentive, high-quality interactions.
Schedule field service technicians.
Complete electronic work orders.
Update the CRM with customer interactions.
Leverage strong knowledge of the full suite of Rapid Recovery products and services, including service, gas buy-back, and refrigerant spot buy sales.
Ensure all required data is entered into the company job order software and sales system.
Adhere to EPA and safety regulations.
Perform other duties as reasonably assigned.