National Trainer I

D.R. Horton•Austin, TX

9d•Onsite

About The Position

D.R. Horton, Inc. is seeking a National Trainer I to deliver on-site classroom, live virtual, and on-demand training. This role involves assisting with the development and maintenance of curriculum materials and training job guides, providing production support through a centralized inbox, and participating in training project management. The trainer will serve on project committees and collaborate with other departments to ensure effective training programs and support for internal customers.

Requirements

High school diploma or general education degree (GED)
Two to three years of related mortgage and/or training experience
Demonstrate an elevated level of professional writing, proofreading, and editing skills to produce informational and educational content for job guides and national communication
Exhibit a working knowledge of various mortgage systems
Ability to manage multiple responsibilities with attention to detail
Ability to apply critical thinking to carry out instructions furnished in written, oral, or data form
Proficiency with all applications in the MS Office suite
Strong verbal and non-verbal communication skills
Engaging presentation and learning facilitation skills
Ability to work overtime
Ability to travel overnight

Nice To Haves

Bachelor's degree from a four-year college or university preferred

Responsibilities

Assist in the development and maintenance of educational curriculum, related job guides, agenda, communication, and participation for on-site training programs, live virtual sessions, on-demand courses, and mandatory regulatory training.
Manage short-term and long-term training projects and serve as a member of assigned project committees.
Provide loan-level technical and educational support to Production via the Mortgage Training Inbox.
Utilize training technology, such as presentation design, voice-over recording, graphics animation, audio and video editing, and Learning Management System (LMS) functionality.
Stay informed of all relevant policies, procedures, and regulations related to training content and incorporate any necessary updates.
Collaborate with other training and departmental teammates.
Complete research and testing tasks as assigned by project leads.
Perform special projects as assigned by the National Training Team Leads.
Conduct all business in a professional and ethical manner to serve internal and external customers and increase the goodwill and profit of the company.