National Trainer, Educational Services

Axis Communications•USA - MA, MA

7d•$130,000 - $140,000•Remote

About The Position

If you’ve got high energy, strong attention to detail and a passion for educating the market, this role could be just for you. As National Trainer in the North American Educational Services organization, you will own, manage and execute a variety of strategic initiatives. This role reports to the Chelmsford, MA based Educational Services organization and is responsible for the execution of delivery within the Academy team. You will work to provide a consistently branded and streamlined educational offering to support other N. American regional teams. As National Trainer, you will impact the success and value provided by North American Axis Communications’ Academy program. The Academy includes in-person classroom-based training and virtual with more than 10,000 customers trained annually.

Requirements

Optimistic and excited attitude to taking on new projects
Analytical, inquiring and critical thought process
Develop new ideas, systems and technology, and analyze and improve old ones
Drive, determination and a self-disciplined approach to achieving results
Customer service orientation with strong relationship management abilities
Capable public speaker
Fluent in Microsoft Office Applications
Organized, high-level of detail orientation with ability to multi-task and prioritize workload; excellent use of time management
Skilled communication abilities at all levels of the organization
Original and creative problem solving; confident decision making
Proactive, focused, independent drive
Bachelor’s Degree
5+ years of relevant experience

Nice To Haves

Preferred knowledge of Axis and/or related products
Master’s Degree
Technical product knowledge
Previous experience as a technical trainer or project leader managing various elements of a training program
Experience in the Security/Information Technology industry
Industry certifications such as PSP, CPP, or partner technology certifications
Axis Certified Professional

Responsibilities

Deliver educational offerings for strategic partners and end customer accounts
Deliver engaging and informative training sessions through a variety of mediums, including instructor-led classes and virtual sessions
Support upfront content analysis for private training requests
Conduct needs assessments to identify training gaps for customers and opportunities for skill development
Provide content reviews and classroom equipment support
Support multi-business area Training delivery, pre-scheduled and on-demand
Evaluate the effectiveness of training programs through assessments, feedback, and make recommendations for continuous improvement
Support new Trainer onboarding and the execution of general Trainer Readiness