National Testing Center Manager

Grand Canyon University • Phoenix, AZ

4d • Hybrid

About The Position

Grand Canyon University (GCU) is seeking a National Testing Center (NTC) Manager to manage and oversee third-party agreements, applications, and service updates for GCU’s National Testing Centers across the main campus, remote sites, and partner locations. This role operates under minimal direction and is responsible for coordinating contracts, onboarding, and ongoing operational support for testing providers. The NTC Manager will also add new services, prepare contract documentation, support the promotion of testing offerings, and maintain reporting, metrics, and performance tracking for all testing center locations. The position is located at 3300 W. Camelback Rd. Phoenix, AZ.

Requirements

• Master’s degree required.
• Up to 50% Travel Required
• Valid driver’s license required
• Must pass pre-employment background investigation.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Nice To Haves

• Demonstrated ability to manage multiple projects preferred.
• Supervisory experience preferred

Responsibilities

• Manages and oversees all 3rd party application relationships and processes for the National Testing Centers and the Main Campus Testing Center.
• Understands and communicates specific requirements for each 3rd party application and tracks upcoming changes or needs.
• Anticipates set up and application requirements for new locations.
• Provides training for new hires on all relevant 3rd party applications as needed.
• Continually manages systematic applications and agreements to ensure access for candidates, students and staff.
• Quickly shifts priorities and manages unexpected changes to processes or locations.
• Communicates updates to department head regarding project timelines, changes, and/or additional requirements when needed.
• Processes and helps prepare data and reports.
• Must be able to travel to NTC sites as needed.
• Coordinates with GCU Partners to help manage new site openings.
• Manage and Oversees Test Proctors at NTC locations.
• Performs other duties as assigned.

Benefits

• medical, dental, vision, life and disability insurance
• flexible spending accounts
• a 401K savings plan
• Generous time off plan
• 11 paid holidays
• Paid time off to volunteer in the community or at GCU sponsored events
• Free covered parking
• Education Tuition Discount Program for full-time employees, their spouses, and dependent children
• Free on-site gyms on campus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager