National Service Advisor

RBGlobal•Chicago, IL

1d•Hybrid

About The Position

This role oversees maintenance and repair operations for loaders, fleet vehicles, and heavy equipment, including coordinating estimates, managing parts inventory, and auditing repair logs to support budgeting. It involves analyzing data, preparing reports, and collaborating with branch teams, operators, repair shops, and equipment dealers. Travel for meetings and training may be required, along with facilitating safety and operator training sessions as needed.

Requirements

Maintenance and repair operations for loaders, fleet vehicles, and heavy equipment.
Coordinating estimates.
Managing parts inventory.
Auditing repair logs.
Analyzing data.
Preparing reports.
Collaborating with branch teams, operators, repair shops, and equipment dealers.
Facilitating safety and operator training sessions.

Nice To Haves

CAT duties maybe required if requested by leadership

Responsibilities

Provide maintenance repair advice on all loaders, fleets, and equipment.
Responsible for coordination of estimates and repairs on all loaders, fleets, and equipment.
Order and maintain remote inventory of essential parts for repair and maintenance.
Oversee and audit the maintenance repair logs on all machines fleet and equipment to aid in budgeting process for upcoming R&M requirements on a per branch and fleet, equipment basis.
Research parts pricing and labor estimates i identify saving and costly avoidance where possible.
Travel required to branches for meetings and trainings on an as needed basis.
Analyze and create reports and spreadsheets.
Interactions with branch staff, operators, repair shops, and heavy equipment dealerships.
Other duties as assigned per business needs.
CAT duties maybe required if requested by leadership.
Facilitate safety and operator trainings when needed – one on one and group settings