National Security Portfolio Manager

Allied Universal • Santa Clara, CA

3d • $90,000 - $150,000 • Onsite

About The Position

Allied Universal is hiring an Enterprise Account Portfolio Manager to support a global technology client in Santa Clara, California. The role builds relationships with the client’s corporate security executives and leaders across multiple states, while coordinating with Allied Universal branch offices and corporate support functions on client initiatives. This is an onsite position at the client’s Santa Clara headquarters each day. The manager oversees client relationships, operational performance, security risk mitigation, and financial results, and supports contract renewals or rebids.

Requirements

• Bachelor’s degree in Criminal Justice, Business, or a related field and at least three years of management experience in a high-workforce environment or service industry; or an associate’s degree in one of these fields and five years of such management experience; or a high school diploma or equivalent and at least seven years of such management experience.
• At least two years of account management experience driving customer solutions.
• At least two years of experience driving operational and financial metrics, with strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations, and results.
• Ability to collaborate across multiple branches and support departments to support client satisfaction.
• Results-oriented problem-solving skills to meet client and employee needs while running a profitable business.
• Proficiency with web-based applications and computer systems, including Microsoft Office and business intelligence tools for metrics analysis, reporting, automation, and presentations.
• Dynamic networking skills and a commitment to safety and trust demonstrated through participation in local community, client, and industry events.
• Ability to travel 35% to 75% of the time based on client and company needs.

Nice To Haves

• Military veteran, law enforcement, or contract or proprietary security services experience.
• Experience using AI-powered platforms and analytical tools to interpret complex data, identify trends, generate actionable insights, and support strategic business decisions.

Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal branch teams through in-person and virtual meetings, supporting service-level delivery and customer satisfaction.
• Prepare PowerPoint presentations and facilitate quarterly and annual client business reviews.
• Analyze, report, and improve operational metrics and KPIs using Allied Universal’s Business Intelligence Platform to maximize efficiency and productivity.
• Identify and mitigate security risks by developing and implementing security protocols, ongoing training, response plans, and solutions that maintain contract compliance.
• Manage P&L and financial performance through budget allocation, revenue growth, profitability, cash collections, and expense management; develop strategies to achieve financial targets.
• Collaborate with sales, marketing, and field leadership to lead contract renewal or rebid processes.
• Travel as needed based on client and company needs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Eligibility for retirement plans.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED