National Sales Manager- Remote- Midwest Region

Syfan Logistics•Gainesville, GA

5d•Remote

About The Position

The National Sales Manager will be responsible for developing and maintaining customer relationships, identifying and closing new sales opportunities, and assessing business opportunities to solve challenges through a sales solution approach to outsourced/managed transportation services. This role requires an in-depth understanding of the industry and customer market segments to apply appropriate sales techniques. The position involves a multi-tier approach to sales activities, including telephone calls, face-to-face meetings, prospecting, qualifying, lead generation, and cold calling. The manager will also monitor and follow up with customer sales representatives on new leads, conduct regular cold calls, establish and grow new business opportunities, and quote customers on new lanes. Sales trips may be required, and the manager will design and present sales presentations. This role collaborates closely with the VP of Business Development and Operations Management to support sales operations, assist in establishing performance goals, and effectively onboard new business. Additionally, the role involves rehabilitating existing sales accounts, collaborating during bidding processes, establishing and implementing operational procedures, resolving billing issues, and monitoring customer scorecards to meet performance metrics. The manager will also develop, analyze, and run sales reports to share with operations managers for performance and growth measurement. Accessibility by cell phone and email after hours and weekends is expected.

Requirements

Transportation experience required
Book of Business required
Provide leadership while maintaining focus on company’s strategic goals
High-energy, positive attitude
Organizational and scheduling skills
Advance knowledge of MS Word, Excel, Power Point, and Outlook
Exceptional customer service
Strong cross-functional understanding and ability to work with counterparts across company
Strong understanding of logistics processes and theory application
Extensive knowledge of business sales reports
Ability to multitask in a high call environment
Ability to populate, analyze and run sales data
Ability to prioritize work and meet deadlines
Strong negotiation skills
Ability to work in high-stress situations
Strong problem solving skills
Ability to handle multiple simultaneous projects
Strong interpersonal and collaborative skills
Ability to lead and direct multi-functional teams
Self-motivated

Responsibilities

Develops and maintains customer relationships
Identifies, generates, pursues, and closes new sales opportunities
Assesses business opportunities and prospect requirements to solve challenges through a sales solution approach to outsourced/managed transportation services
Applies appropriate sales techniques to close on new business opportunities
Applies multi-tier approach to sales activities including telephone calls, face to face meetings, prospecting, qualifying, lead generation, cold calling, etc.
Monitors, follows up with, and assists customer sales representatives with new leads on business opportunities
Conducts regular cold calls toward mining for potential business opportunities
Establishes and grows new business opportunities
Quotes customers on new lanes as requested or required
Conducts sales trips as required and/or when warranted to visit customer prospects
Designs and presents sales presentations
Coordinates and works closely with the VP of Business Development
Collaborates closely with Operations Management to support sales operations as needed
Assists Operations Management in establishing performance goals
Provides support to the Operations Management by covering function responsibilities when necessary
Collaborates with operations managers in effectively onboarding and distributing new business to appropriate customer service representatives
Collaborates in rehabilitating existing sales accounts as needed
Collaborates with operations managers, rate analyst, customer and carrier sales representatives during bidding to validate rating process
Collaborates with operations managers when needed to establish and implement effective operational procedures
Identifies problems and potential issues before they happen
When needed, books available freight in a cost effective manner
Collaborates in resolving billing issues
Monitors customer score cards and meet customer performance metrics
Develops, analyzes and runs sales reports in sharing information with operations managers to measure and maintain sales performance and growth
Accessible by cell phone and email after hours and weekends
Communicates observed performance issues to operations managers