National Retail Account Manager

Simpson Strong-Tie•Detroit, MI

5d•$75,200 - $107,500•Hybrid

About The Position

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team.

Requirements

Bachelor’s degree preferred.
3-5 years of Related experience in retail construction sales and/or training.
National Accounts experience and/or business or marketing experience preferred.
Ability to gain product knowledge in order to become a trusted resource for Simpson Products and solutions as well as working with Specialists to provide support as needed.
Ability to develop and present captivating presentations and incorporate sales skills to step a prospect through a story.
Ability to exhibit creativity and innovation when contributing to organizational and individual objectives.
Ability to balance analysis, wisdom, experience, and perspective when making decisions.
Ability to fulfill all commitments made to peers, co-workers, and supervisor.
Ability to respond positively to change, embracing and using new practices or values to accomplish goals and solve problems.
Ability to build and sustain productive customer relationships.
Ability to find and maximize opportunities for growth and development.
Ability to identify what needs to be done and take action, when situation requires it.
Ability to address issues in an open, constructive, professional manner.
Ability to manage multiple projects and priorities simultaneously as well as quickly reallocate resources in order to respond to changing customer and team member needs.
Proficient knowledge of Microsoft Office (including Outlook, Excel, Word and Power Point), Salesforce CRM, SAP ERP, and other industry standard software packages.
Ability to learn new systems in a timely manner.
A valid driver’s license and a clean driving record are required.

Nice To Haves

National Accounts experience
business or marketing experience

Responsibilities

Build and maintain relationships at store and regional levels with all parties affecting our business, including customer and service channels, while managing Home Center customers.
Service, maintain, and execute store sets, displays, merchandising initiatives, and planograms to maximize product visibility and sales performance.
Prepare and present store and regional-level POS activity to key decision makers.
Create and coordinate National Retail programs/projects focused on increasing the sales and profitability of the territory.
Track and analyze POS numbers to determine program/project effectiveness and make needed adjustments to maximize sales.
Directly lead and develop two Retail Sales Representatives (RSRs) through coaching, ride-alongs, performance management, development planning, and regular communication.
Foster accountability, growth, and execution consistency across assigned territories.
Demonstrate product installation procedures.
Schedule, coordinate, prepare and present insightful and educational presentations and workshops.
Communicate with appropriate regional personnel about Home Center needs.
Resolve customer concerns or issues with the assistance of other departments as needed.
Partner with territory sales team members to provide high quality “No-Equal” service and support to customers.
Keep up to date with local building codes, requirements, common practices, and become your customers’ trusted advisor and product knowledge expert.
Consistent CRM management and usage, scheduling, business planning, submitting expense reports in a timely manner, regular maintenance of company-owned vehicles, and other duties as assigned.