National Product Trainer - LAAO

Abbott • Chicago, IL

3d • $99,300 - $198,700 • Remote

About The Position

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. This field-based, National Product Trainer – LAAO, is responsible for enhancing Abbott’s ability to sell trans-catheter structural heart devices and procedures through field and customer training to optimize procedural outcomes, efficiencies, and adoption. This position is geographically based and spends significant time in the field with customers. Strong leadership and teamwork skills are required. The position requires experience and knowledge to integrate with sales management, marketing, R&D, clinical science, clinical operations, and other cross functional groups. This position also requires project and program management skills for the development and execution of field and customer product training programs. This is a remote position. This position is accountable for US Amulet product technical training of field and customers to ensure optimal outcomes with appropriate compliance. In-depth product knowledge, program management, and commercial training skillsets are required. Ongoing cross-functional team partnerships with Commercial leadership, MD KOLs, Marketing, R&D, Clinical Engineering, Clinical Science, Quality, and others are also critical for successful plans and implementation. Field-based customer interactions for training and challenge case diagnosis/solutions will also facilitate optimal clinical outcomes & efficiencies. All locally learned training and best practices will be transformed into training curriculum.

Requirements

• Bachelor’s degree plus 5+ years of related work experience with a good understanding of specified functional area or an equivalent combination of education and work experience.
• Training experience preferred.
• Direct experience working with and training physician customers.
• A clinical background and/or strong clinical knowledge and aptitude.
• Program management experience.
• Strong communication skills, specifically an ability to deliver effective training to large and small audiences.
• Ability to work with several levels within the organization and in cross functional teams.
• Solid understanding and application of business concepts, procedures, and practices.
• Working knowledge of Microsoft office applications.

Responsibilities

• Integration with Abbott’s Product Training department team members to develop programs, content, curriculum needed to authorize new sites, physicians and Abbott proctors for optimizing clinical outcomes, efficiencies, and program development
• Collaboration and alignment with commercial leadership and marketing
• Member of R&D product design teams as needed
• Collaboration with Clinical as needed
• Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes, etc.)
• Ability to work confidentially for individual product performance assessments and coaching
• Collaboration with KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing, etc) for alignment on critical training initiatives
• Commercial training skillsets to implement adult learning principals for Abbott field representative and physician trainees
• Work one-on-one with new hires, existing Abbott field representatives, or physician heart team members to support outcomes and efficiencies along with best practices
• Present and train at Abbott field and customer educational programs
• Own training course design, presenter, content, and logistics as needed to support commercially available devices
• Monitor product performance outcomes for additional training or product design input
• Development of training curriculum for commercial devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level