National Practice Leader - Workers Compensation

R&R Insurance Services Inc.Waukesha, WI

About The Position

R&R Insurance Services, a large independently owned insurance agency in the Midwest, is seeking a Workers’ Compensation Practice Leader. This role is for a leader in workers' compensation who excels at helping organizations reduce risk, improve outcomes, and develop long-term strategies. The ideal candidate will possess deep technical expertise combined with a consultative approach to risk management, client strategy, analytics, and business development. This position will play a key role in shaping a growing specialty practice, influencing client outcomes, and expanding R&R's expertise in complex workers' compensation programs.

Requirements

  • 8+ years of experience in workers’ compensation, risk management, underwriting, claims, brokerage, consulting, or a related field.
  • Deep expertise in program design, claims management, loss control, and regulatory considerations across complex client environments.
  • Proven success developing and executing strategies that improve client outcomes and drive measurable business results.
  • Strong analytical and financial acumen, with the ability to interpret claims, operational, and loss data to inform recommendations.
  • Executive-level communication and presentation skills, with the ability to influence clients, prospects, carrier partners, and internal stakeholders.
  • Demonstrated ability to build trusted relationships and collaborate effectively across sales, service, analytics, and leadership teams.
  • Active Property & Casualty license, or ability to obtain within 90 days of hire.

Nice To Haves

  • Bachelor’s degree in Risk Management, Business Administration, or a related field preferred.
  • Experience supporting middle-market and large commercial accounts preferred.
  • Exposure to complex program structures such as multi-state risks, captives, high-hazard industries, niche programs, or pool exits preferred.

Responsibilities

  • Lead the strategic direction and continued growth of R&R’s practice.
  • Develop tools, resources, and best practices that strengthen consistency and service delivery across the organization.
  • Serve as the agency’s go-to expert on strategy, trends, and emerging best practices.
  • Partner with producers, service teams, and clients to develop innovative risk management strategies.
  • Advise middle-market and large commercial clients on program structure, loss trends, total cost of risk, and performance improvement opportunities.
  • Support large-account renewal strategies and help clients achieve stronger retention, financial, and operational outcomes.
  • Provide expertise in multi-state exposures, captive programs, high-hazard industries, niche programs, and pool exit strategies.
  • Monitor market trends, carrier appetite, regulatory developments, and emerging issues to inform strategic guidance.
  • Assist with carrier negotiations and placement strategies for complex and specialty programs.
  • Collaborate with internal analytics teams to expand reporting, benchmarking, and data-driven insights.
  • Support business development efforts through prospect meetings, presentations, and growth initiatives.
  • Build strong partnerships with clients, prospects, carrier partners, and internal stakeholders to drive measurable value.

Benefits

  • Opportunity to shape strategy
  • Opportunity to influence outcomes
  • Opportunity to help build a growing specialty practice
  • Support of a collaborative, well-resourced team
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