National Performance Manager

Bank of America•Phoenix, AZ

13d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The National Performance Manager leads the strategy, planning, enablement, and execution of College and University engagement to support business growth. This role partners across various lines of business including, Marketing, Product, Controls, Legal, Risk, and other key stakeholders to deliver bank solutions for higher education institutions aligned to enterprise objectives and scalable growth. The role serves as a centralized coordinator across various lines of business, ensuring seamless collaboration and stakeholder alignment to deliver business outcomes. This role will oversee the end-to-end engagement lifecycle, from opportunity identification and intake management through pitch preparation, execution support, performance reporting, and ongoing relationship development.

Requirements

Advanced PowerPoint, SharePoint management, and Excel skills, including executive presentations and reporting
Ability to analyze performance data and trends to identify opportunities to expand current platform and perform forecasting
Proven ability to lead large-scale cross-functional initiatives
Strong executive communication and presentation skills
Experience influencing stakeholders across multiple organizations without direct authority
Strong organizational and project management skills with the ability to manage multiple priorities and deliver results

Nice To Haves

Influence
Issue Management
Policies, Procedures, and Guidelines Management
Process Management
Risk Management
Business Operations Management
Customer and Client Focus
Decision Making
Executive Presence
Leadership Development
Business Continuity Management
Controls Management
Monitoring, Surveillance, and Testing
Problem Solving
Process Mapping

Responsibilities

Lead the end-to-end strategy, planning, and execution of all aspects of College and University Engagement
Develop and execute strategies that expand engagement with colleges, universities, community colleges, trade schools, and vocational institutions
Drive integration of student, faculty, recruiting, employee banking, and financial education initiatives into a cohesive value proposition
Identify opportunities to increase school participation, deepen existing relationships, and drive new client acquisition
Build strong relationships with market presidents, region executives, performance managers, relationship managers, and recruiting leaders
Facilitate cross-functional collaboration to ensure alignment on school engagement strategies and priorities