National Manager Of Billing and Accounts Receiveable

Maxim Crane Works, LP•Wilder, KY

10d

About The Position

A National Manager of Billing and Accounts Receivable is responsible for, but not limited to, the following: Accounts Receivable / Billing Oversees billing and invoice generation processes to ensure accuracy, timeliness, and compliance with customer contracts Maintains standardized billing procedures and supports consistent execution across locations Tracks and reports on key performance metrics related to billing accuracy and timeliness Supports the maintenance of billing controls to ensure consistent and reliable processes Leads and supports a structured A/R and Billing team environment focused on performance and accountability Communicates regularly with A/R and Billing teams to ensure alignment on priorities and expectations Partners cross-functionally to support billing-related needs tied to customer agreements Monitors contract compliance, including billing terms, rate changes, and allowances Reviews audit-related billing requirements and ensures proper documentation Ensures administrative and documentation requirements are completed accurately and on time Maintains a controlled environment in line with company policies and procedures Collections Oversees collection processes, ensuring timely follow-up on outstanding balances Establishes and monitors collection targets and team performance Tracks and manages key metrics including past due receivables, disputes, and Days Sales Outstanding (DSO) Supports resolution of customer payment issues and escalations as needed Coordinates payment plans and related arrangements when required Identifies and implements process improvements within collections and cash application workflows Ensures compliance with Protected Confidential Information requirements Leadership Leads the daily operations of the A/R, Billing, and Collections teams Provides coaching, guidance, and support to team members to ensure performance expectations are met Manages workload distribution to maintain efficiency and productivity Supports team development through ongoing feedback and performance management Establishes timelines and ensures completion of departmental tasks and projects Participates in process and workflow improvements within the department Travels domestically as needed to support training and team development

Requirements

Bachelor’s degree in Accounting, Finance, or equivalent work experience
At least seven years of relevant experience, including experience leading remote or multi-location teams
Experience managing billing and collections operations
Strong communication skills with the ability to provide clear direction and guidance
Proficiency in Microsoft Office applications
Ability to problem solve and make decisions in a fast-paced environment
Strong organizational and time management skills with the ability to meet deadlines

Nice To Haves

Experience in construction, equipment rental, or a related industry
Working knowledge of JD Edwards, Salesforce, and Looker

Responsibilities

Oversees billing and invoice generation processes to ensure accuracy, timeliness, and compliance with customer contracts
Maintains standardized billing procedures and supports consistent execution across locations
Tracks and reports on key performance metrics related to billing accuracy and timeliness
Supports the maintenance of billing controls to ensure consistent and reliable processes
Leads and supports a structured A/R and Billing team environment focused on performance and accountability
Communicates regularly with A/R and Billing teams to ensure alignment on priorities and expectations
Partners cross-functionally to support billing-related needs tied to customer agreements
Monitors contract compliance, including billing terms, rate changes, and allowances
Reviews audit-related billing requirements and ensures proper documentation
Ensures administrative and documentation requirements are completed accurately and on time
Maintains a controlled environment in line with company policies and procedures
Oversees collection processes, ensuring timely follow-up on outstanding balances
Establishes and monitors collection targets and team performance
Tracks and manages key metrics including past due receivables, disputes, and Days Sales Outstanding (DSO)
Supports resolution of customer payment issues and escalations as needed
Coordinates payment plans and related arrangements when required
Identifies and implements process improvements within collections and cash application workflows
Ensures compliance with Protected Confidential Information requirements
Leads the daily operations of the A/R, Billing, and Collections teams
Provides coaching, guidance, and support to team members to ensure performance expectations are met
Manages workload distribution to maintain efficiency and productivity
Supports team development through ongoing feedback and performance management
Establishes timelines and ensures completion of departmental tasks and projects
Participates in process and workflow improvements within the department
Travels domestically as needed to support training and team development