National Licensing Coordinator

Compass Group•Perth, WA

4d•Hybrid

About The Position

The Licensing Coordinator plays a vital role in supporting the National Licensing Manager with organizational tasks like payment of all licensing renewals, data entry, maintaining data bases and filing. This role ensures compliance with all liquor, food, tobacco, and other business-critical regulatory licences across all relevant jurisdictions, supporting safe, lawful, and scalable operations aligned with organisational objectives. This role often requires liaising between internal teams and external regulatory bodies or stakeholders. Their contributions help minimise the risk of non-compliance, streamline processes, and support the overall goals of the organisation. The role acts as the point of contact for internal liquor and related licensing matters. The position is also responsible for maintaining the centralised licensing data management system. Licensing refers to the end-to-end governance, compliance oversight, and operational management of all statutory, regulatory, and operational licences required for Compass Group’s business activities nationally. This includes, but is not limited to: Liquor licences, including permanent, occasional, special facility, and event-based licences, and all associated applications, transfers, variations, renewals, conditions, and reporting obligations. Food licences, permits, and approvals, including liaison with environmental health authorities and compliance with food safety requirements. Tobacco-related licensing requirements, where applicable. Ongoing licence compliance, monitoring, and risk management, including conditions management, audit readiness, and regulator engagement. Maintenance of accurate and current licensing registers, records, and supporting documentation to meet governance, probity, and assurance requirements. Proactive identification of licensing risks arising from operational or structural changes, and the provision of advice to mitigate regulatory, financial, and reputational exposure. Liaison with regulators, internal stakeholders, and external advisors to ensure all licences remain current, accurate, and fit-for-purpose.

Requirements

Diploma in Administration, Governance, Risk Management, Compliance, or a related discipline.
2-3 years experience working within regulated environments, including engagement with government authorities and regulatory bodies.
Demonstrated experience supporting licensing, regulatory compliance, or statutory reporting frameworks across multiple jurisdictions.
Proven ability to manage complex documentation, registers, and compliance records to a high standard of accuracy and audit readiness.
Understanding of governance, risk management, and assurance principles within large or multi-site organisations.
High level of attention to detail, discretion, and professional judgement in handling sensitive or confidential information.
Strong written and verbal communication skills, including experience preparing regulator-ready correspondence, reports, and briefing materials.

Nice To Haves

Paralegal experience or demonstrated capability working closely with legal teams in interpreting and applying legislation, licence conditions, and regulatory requirements.

Responsibilities

Maintain the national licensing register, provide oversite and submit applications for, and ongoing compliance with, a broad range of regulatory approvals, including food business registrations, liquor and tobacco licences, Schedule 2 poisons permits, dangerous goods registrations, security licences, lodging house licences, water and waste approvals, labour hire licences and associated reporting obligations, music and broadcasting licences.
Support the delivery of annual statutory and compliance reporting obligations across relevant jurisdictions.
Manage the end-to-end administration of liquor licensing matters, including the preparation and submission of applications for site-based and umbrella licences. This includes coordinating and compiling all required supporting documentation, preparing detailed written Public Interest Assessments, and overseeing all licence applications, renewals, variations, and updates.
Coordinate and process the payment of renewal fees for all relevant licences and approvals, ensuring continuity of compliance and avoidance of regulatory lapses.
Coordination with sites and site managers to update liquor licenses, including add/varies, alterations/redefinitions, one-off events, and occasional licenses, while providing guidance and assistance to these sites where required.
Conduct regular spot-verification activities in accordance with risk-based methodologies, using company-approved tools, platforms, or other authorised systems.
Track and ensure the effective close-out of action plans (PFIs) arising from audit-identified non-compliances, monitoring progress through to completion.
Support the mobilisation team to comply with the liquor licensing and other operational business critical licensing requirements for new sites.
Monitor changes to liquor licensing and other business-critical licensing legislation through subscription and regulatory update services and communicate relevant updates to site teams in a timely manner.
Maintain and update liquor licensing training resources and guidance materials on Compass’ intranet to ensure accessibility and accuracy.
Assist with product recalls on an ad hoc basis, ensuring timely completion and compliance with regulatory requirements.