National Customer Business Manager- Northeast Region

Sargento Foods Inc•Town of Chester, NY

7d•Remote

About The Position

Under general supervision of the Director - Sales, the National Customer Business Manager (NCBM) manages sales of company products, market development, customer relationships, and broker management for assigned key Northeast regional customers, including Wakefern, Weis, NE Grocers, and Wegman’s. The role is responsible for sales objectives and profitability and is based in the Northeast, with the position located on the East Coast between Boston and Charlotte; the job description also notes the candidate should reside in the Northeast (NE, NY, NJ) within 90 minutes of a major airport. The NCBM works to achieve financial, share-growth, and account-penetration objectives; develops customer relationships and new business; plans and forecasts account activity; supports corporate planning and budgeting; implements strategic merchandising and trade programs; manages broker relationships; and identifies market trends, opportunities, and competitive threats. Overnight travel is approximately 25–30%.

Requirements

Bachelor’s degree from a four-year college or university.
At least 5 years of consumer products experience.
Customer headquarters sales experience.
Advanced experience using syndicated data and/or proprietary customer data to develop strategic recommendations and annual business plans.
Advanced experience partnering with Demand & Supply Planning to ensure forecast accuracy and avoid supply disruption.
Strong written and verbal communication skills with people or groups at varying positions or levels of knowledge.
Strong time-management skills and ability to manage overlapping and conflicting priorities.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Reside in the Northeast (NE, NY, NJ) within 90 minutes of a major airport; position is based on the East Coast between Boston and Charlotte.

Nice To Haves

Broker management experience.
Experience calling on Northeast retailers.
Potential to progress to a Team Leader or similar-level position.

Responsibilities

Achieve dollar volume, profitability, P&L contribution, and related financial performance objectives for the assigned market or account base.
Achieve account share growth goals for the assigned market or account base.
Make appropriate headquarters calls to identify new business opportunities, establish customer relationships, and deepen existing relationships in support of corporate strategies and objectives.
Achieve account penetration goals for the assigned market or account base.
Plan, forecast, analyze, and modify plans to achieve annual business objectives and ensure sell-in and accurate execution of innovation and growth objectives.
Support corporate planning, analysis, and budgeting; develop a one- to three-year sales plan for the assigned market or account base.
Develop and implement strategic merchandising plans and activities to achieve annual objectives and maintain Sargento’s merchandising Standards of Excellence.
Manage broker relationships with business or account managers, team leaders, general managers, and broker support teams to achieve corporate objectives.
Develop and maintain effective advanced internal and external cross-functional relationships to achieve business objectives consistent with Sargento’s culture.
Plan and execute programs, including trade management, with financial accountability within budget objectives and system standards.
Use negotiation skills to move from conflict to resolution and demonstrate resiliency in strategically penetrating all decision-making levels across responsible retailers.
Continuously review the market and account base to identify customer opportunities, competitive threats, and new or different ways of doing business; share market trends and opportunities to help allocate corporate resources.
Perform other duties as assigned.
Travel overnight approximately 25–30%.