National Continuing Care Coordinator

Summit BHC

1d•Remote

About The Position

The National Continuing Care Coordinator oversees continuity of care for patients transitioning from residential behavioral health treatment to outpatient or community-based services. The role supports seamless transitions, patient outcomes, and long-term recovery by coordinating with healthcare teams, families, and external providers. This is a remote, individual-contributor position that communicates and works through telehealth and other virtual platforms. The coordinator develops individualized continuing care plans, works with discharge planners, and coordinates referrals and aftercare following inpatient or residential treatment. The role also connects outpatient and other healthcare providers, supports integrated physical and behavioral healthcare, participates in interdisciplinary care discussions, and assists with insurance authorization. It maintains reports on community aftercare partner performance and patient outcomes, including readmissions, and ensures records comply with HIPAA and other confidentiality regulations. The coordinator educates and trains clinical and case management teams on continuing care practices and advocates for patients’ access to needed services. Candidates must have a high school diploma or GED and at least three years of behavioral healthcare experience focused on case management or continuing care coordination. A related bachelor’s degree is preferred. The position requires a valid driver’s license, a clean driving record, automobile insurance, and access to an automobile. Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Requirements

High school diploma or GED.
At least three years of experience in a behavioral healthcare setting, focused on case management or continuing care coordination.
Strong interpersonal and communication skills and ability to work effectively with diverse populations.
Organizational and time-management skills for coordinating across multiple facilities with differing needs, regions, and patient populations.
Knowledge of behavioral health systems, treatment models, and community resources nationally.
Ability to collaborate in a multidisciplinary team environment.
Crisis-management and problem-solving abilities.
Valid driver’s license and clean driving record.
Maintain automobile insurance coverage and have access to an automobile.

Nice To Haves

Bachelor’s degree in a related field.

Responsibilities

Develop individualized continuing care plans with patients, clinical teams, and outreach teams.
Work directly with discharge planners to coordinate aftercare.
Coordinate discharge and aftercare from inpatient or residential programs, including appropriate referrals to outpatient services.
Communicate with outpatient providers, including therapists, counselors, and case managers, to maintain continuity of care.
Liaise among healthcare providers to integrate physical and behavioral health services.
Participate in interdisciplinary team meetings to discuss patient care, challenges, and interventions.
Communicate with insurance providers and assist with authorization of continuing care services.
Maintain detailed reports on the efficacy and performance of community aftercare partners.
Generate leadership reports on patient outcomes, including readmission rates.
Ensure documentation complies with HIPAA and other confidentiality regulations.
Educate clinical and case management teams about continuing care and long-term recovery strategies.
Advocate for patients’ access to necessary care and services.
Conduct training for facility teams on best practices in continuing care coordination.
Communicate and produce remotely through telehealth and other virtual platforms.