National College Leadership Program (Management Trainee) - Toronto

Encore Global•Brampton, ON

1d•Hybrid

About The Position

We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales. Our National College Leadership Program typically starts in June or July, and we are accepting applications where you “Make Your Moment”. Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties. Discover a place where you can build a career that’s packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you’ll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We’ll give you all the support and training you need to make an impact on our clients and your future – from cutting-edge technology to blended learning and role-based development programs. If you are graduating within the Fall class of 2025 or Spring class of 2026, this leadership program can be a great opportunity for you. Selected applicant should have valid visa to travel to the United States.

Requirements

University graduate preference for Media Production, Hospitality, Business/Management, Communications, Theater or related field
At least 1 year professional work experience or a combination of employment/internships.
Prior experience in management, operations, technology and/or hospitality preferred.
Strong interest in a management career with the opportunity for advancement and promotion.
Excellent communication, listening, and presentation skills.
Effective leadership abilities and customer satisfaction focus.
Technical aptitude demonstrated through interest and exposure to new technology.
Ability to work at a hotel location within major metro markets.
Willingness to relocate within Canada
Selected applicant should have valid visa to travel to the United States

Nice To Haves

Prior experience in management, operations, technology and/or hospitality preferred.

Responsibilities

Observe daily floor activities and workflow of Technicians to ensure that all equipment and services are delivered on time, in good working condition, and as specified by clients and the hotel.
Participate in and delegate tasks as appropriate.
Provide operational support during events.
Practice and execute the company sales process through advanced client contact.
Learn to review quotes and provide recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
Solicit and secure business for Encore through a proactive, consultative sales approach.
Improve and leverage the location and property’s market position and share.
Provide outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties, and all vendors.
Meet with customers to ensure that their needs are met and the equipment setup is working properly.