National Admissions Advisor - AIU Online (Remote)

Perdoceo Education Corporation•Remote,

4d•Remote

About The Position

The National Admissions Advisor is an entry-point role supporting prospective students as they decide whether to attend the University and select a school. The advisor learns the University's programs and approved admissions processes and procedures while meeting qualitative and quantitative goals ethically and in compliance with applicable requirements. The position guides prospective and enrolled students through admissions, document submission, preparation, and orientation, and coordinates with other departments to provide a high level of service.

Requirements

High school diploma or equivalent.
Entry-level experience in sales and/or customer service.
Strong verbal communication skills, particularly by telephone, and good written communication skills.
Basic computer skills.
Ability to learn and effectively use applicable school systems, databases, and tools.
Persistence, a positive attitude, and a self-motivating work style.
Positive and collaborative interpersonal skills.
Ability to work in a fast-paced environment, handle multiple tasks, and meet deadlines.
Ability to remain flexible and adapt to changes in the work environment or schedule.
Ability to succeed individually and as part of a team in a highly structured and regulated work environment.
Willingness to work nights, weekends, and holidays.

Nice To Haves

College degree.
1–2 years of experience in sales and/or customer service.
Post-secondary higher education admissions experience.
Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

Meet action plans and qualitative and quantitative goals and objectives.
Assist prospective students through the admissions process in accordance with applicable federal and state regulations, school policies and procedures, and accrediting standards and requirements.
Conduct telephone interviews and email correspondence to identify prospects and understand their educational needs, concerns, and interests.
Build rapport with prospective students and maintain frequent contact.
Partner with departments outside Admissions to ensure a high level of service to every student.
Ensure enrolled students submit required documents before beginning coursework.
Encourage and guide students to use the virtual classroom preparatory course.
Assist students through the orientation process.
Operate in accordance with the school's expected behaviors of execution, communication and feedback, and professionalism.
Ensure compliance with University policies and procedures.