National Account Manager - Hardware, Automotive, Ag Channel

North West Rubber

About The Position

The National Account Manager (NAM) is responsible for driving profitable growth across key national accounts through strategic account management, strong rep group leadership, and disciplined execution. This role serves as the primary liaison between North West Rubber, national customers, and independent sales rep groups, ensuring alignment, accountability, and consistent results across the hardware, automotive, & ag channel. The ideal candidate has direct experience managing independent rep groups, navigating national retailers, and translating strategy into measurable growth.

Requirements

5+ years of experience in National Account Management or Key Account Sales
Proven experience managing independent rep groups (required)
Direct experience in the hardware channel (big-box or independent hardware required)
Strong understanding of rep compensation structures and commission models
Experience working with national retailers and complex account structures
Strong negotiation, presentation, and relationship-building skills
Strategic thinker with strong execution discipline
Highly organized with strong forecasting and analytical skills
Comfortable leading without direct authority
Excellent communication skills (written, verbal, and presentation)
Ability to travel up to 40–50%

Responsibilities

Own and manage assigned national accounts
Develop and execute annual account plans aligned with company growth objectives
Lead pricing, promotional planning, contract negotiations, and line reviews
Forecast volume, revenue, and promotional spend with accuracy and discipline
Manage, coach, and hold independent rep groups accountable across assigned territories
Set clear expectations, KPIs, and timelines for rep group performance
Conduct regular business reviews, pipeline updates, and ride-alongs
Align rep activity with national account priorities and growth initiatives
Identify new distribution opportunities within hardware, automotive, & ag channels
Partner with Marketing to support product launches, promotions, and PK materials
Monitor competitive activity, pricing trends, and assortment gaps
Provide market feedback to Product Management and Operations
Partner with Operations and Supply Chain to align production capacity and lead times
Work closely with Finance on pricing, margins, and commission structures
Coordinate internally to ensure flawless execution of customer programs