Channel Account Manager

Absolute Software•Austin, TX

About The Position

We are seeking a highly motivated and results-oriented Channel Account Manager to join our dynamic team. This role focuses on driving the sales of Absolute Security solutions through National Solution Providers (NSPs) and Value-Added Resellers (VARs). What You’ll Do Sales Coordination: Facilitate and coordinate sales efforts between Absolute Partner sales teams to achieve assigned sales goals and growth targets Pre-Sales Support: Provide pre-sales assistance Partner account managers via phone, email, and in-person, ensuring prompt responses to sales inquiries and requests Relationship Building: Develop strong relationships with Partners’ inside and field sales organizations to evangelize Absolute Security solutions Sales Optimization: Assist Partners in optimizing sales closure, especially during end-of-quarter activities Go-to-Market Strategies: Plan and execute go-to-market strategies, including but not limited to: Management Meetings Sales Trainings Floor Days Team Huddles Planning Meetings Quarterly Business Reviews Stay informed about market trends, competitor activities, and customer needs in the PC Resell market Channel Program Management: Achieve channel sales and revenue goals by ensuring that all channel programs are operating efficiently and maximizing their effectiveness Partner Enablement: Train and enable channel partners to achieve high performance by creating and driving enablement activities Reporting: Prepare and communicate weekly, monthly partner status reports, including pipeline reports and sales engagement status updates Program Improvement: Continuously drive program improvements based on field input and industry knowledge Price List Management: Maintain and update Absolute’s Master Price Lists for Partners, ensuring part numbers and transfer costs are current Resource Management: Collaborate closely with NSP/VAR distribution resources to ensure Absolute SKUs remain active and accessible Travel: North America travel required (approx. 35%) Protect the security and privacy of Absolute and its customers What You’ll Do Project Management: Ability to manage and execute projects based on the evolving needs of Absolute Software’s business

Requirements

5+ years of experience in PC business, with strong preference with NSP (SHI, Insight) background and a strong background in channel management
Proven ability to work independently and cross-functionally to meet company and departmental objectives
Strong business acumen with the capability to manage multiple initiatives with partners effectively
Ability to discuss technical software capabilities and features at a functional and architectural level (programming knowledge not required)
Demonstrated ability to analyze situations, make creative decisions, and solve problems to achieve results
Ability to excel in a collaborative environment that emphasizes cooperation and mutual respect
Outstanding written and verbal communication skills, with the ability to present to various audiences, build strong relationships, and negotiate effectively
Strong attention to detail and follow-through are essential
North America travel required (approx. 35%)
Protect the security and privacy of Absolute and its customers

Nice To Haves

Previous experience working with PC OEMs like Dell, Lenovo, HP is a significant advantage

Responsibilities

Facilitate and coordinate sales efforts between Absolute Partner sales teams to achieve assigned sales goals and growth targets
Provide pre-sales assistance Partner account managers via phone, email, and in-person, ensuring prompt responses to sales inquiries and requests
Develop strong relationships with Partners’ inside and field sales organizations to evangelize Absolute Security solutions
Assist Partners in optimizing sales closure, especially during end-of-quarter activities
Plan and execute go-to-market strategies
Stay informed about market trends, competitor activities, and customer needs in the PC Resell market
Achieve channel sales and revenue goals by ensuring that all channel programs are operating efficiently and maximizing their effectiveness
Train and enable channel partners to achieve high performance by creating and driving enablement activities
Prepare and communicate weekly, monthly partner status reports, including pipeline reports and sales engagement status updates
Continuously drive program improvements based on field input and industry knowledge
Maintain and update Absolute’s Master Price Lists for Partners, ensuring part numbers and transfer costs are current
Collaborate closely with NSP/VAR distribution resources to ensure Absolute SKUs remain active and accessible
Manage and execute projects based on the evolving needs of Absolute Software’s business