National Account Executive I
About The Position
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Requirements
- Bachelor's Degree in a related field
- 2+ years experience in relationship management that directly aligns with the specific responsibilities for this position
- Or an equivalent combination of education and experience
- Licenses dependent upon product being supported with specified time frame
Responsibilities
- Acts as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction & retention
- Builds and directs a complex relationship platform by identifying executive contacts within targeted consulting and brokerage firms
- Builds, enhances, and maintains effective relationships with complex client organizations to ensure a high level of client satisfaction, retention & increase sales revenues & profitability
- Collaborates with internal stakeholders on RFPs and go to market strategy
- Develops a multifaceted understanding of existing/targeted client organizations
- Develops and maintains collaborative relationships with internal stakeholders to achieve overall organizational objectives
- Develops, maintains, and executes complex client relationship plans to ensure clients overall service needs are met
- Identifies and resolves complex client issues/concerns in a timely manner
- Identifies clients with retention risk and develops and executes complex plans to retain clients
- Meets or exceeds all department targets for his/her assigned clients
- Participates in financial services &/or insurance industry trade organization meetings to build and strengthen market presence
- Provides feedback and intelligence to internal partners clients
- Serves as a subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of our products, services & operational structure
- Drives retention goals across assigned clients
- Internally manages and partners with each operational area to ensure overall organization growth and success
- Must be self-motivated and willing to have difficult conversations within and outside the organization to help guide and grow our business
- Performs other related duties as required
Benefits
- medical
- dental
- vision coverage
- prescription drug coverage
- health care flexible spending
- dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- annual bonuses
- opportunity to purchase company stock
- 11 paid holidays
- up to 20 days PTO to be used for any reason
- state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
- other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
- adoption and parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
