National Account Coordinator

Upswell Marketing • Marietta, GA

1d

About The Position

The National Account Coordinator is an entry-level support role responsible for coordinating and assisting with the execution of national account marketing campaigns. This position supports National Account Group by handling defined administrative, coordination, and quality-control tasks.

Requirements

• High school diploma or equivalent required; Associate degree preferred.
• Basic proficiency in Microsoft Excel, Word, and email.
• Strong attention to detail and ability to follow defined processes.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks in a deadline-driven environment.

Responsibilities

• Assist with the processing of national and franchise-level campaign orders under direct supervision.
• Support campaign setup activities including but not limited to route selections, creative request submissions, and asset organization.
• Track assigned campaign tasks to ensure required steps are completed on schedule.
• Identify missing information or potential issues and escalate to the Key National Account Manager.
• Perform standardized verification checks, including but not limited to: Tracking numbers QR codes Confirm correct creative versions are applied.
• Document and escalate discrepancies for correction prior to campaign launch.
• Assist with administrative reporting tasks such as suppression list uploads and list creation.
• Support non-standard reporting preparation by gathering data and formatting materials in to requested reporting files.
• Assist with ROI Tool support tasks as directed, including manual uploads when required.
• Coordinate with Analytics or Operations teams.
• Support client communications by the account owner, including pre-campaign advisory emails and proof follow-ups.
• Communicate externally only with manager approval or using approved templates.
• Maintain accurate internal documentation, notes, and status updates across systems.
• Monitor campaign timelines and notify manager of potential delays or risks.
• Support postal verification communications when required.
• Follow established escalation procedures for late or incomplete campaigns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees