Natatorium Receptionist

Frisco ISDFrisco, TX
Onsite

About The Position

Serve as the initial contact and primary phone operator for the Natatorium. Greet and direct visitors around the facility and serve as the primary registrar for programs.

Requirements

  • High school diploma or GED
  • Proficient skills in keyboarding, word processing, and file maintenance
  • Effective organizational, communication, and interpersonal skills
  • Ability to use software to develop spreadsheets, databases and word processing
  • Ability to prioritize workflow to address the multiple needs of the supervisor
  • Basic math skills
  • Willingness to collaborate with members of an office team
  • Ability to maintain confidentiality of information
  • Ability to work independently and problem solve as needed

Nice To Haves

  • Some college preferred
  • Office experience preferred

Responsibilities

  • Provide customer service at the front desk by greeting patrons, answering and directing phone calls, addressing customer questions and concerns, updating online calendar of events, and providing facility information to include class schedules, hours of operation, and facility policies.
  • Register participants for classes, camps, and activities by operating registration software, entering data, taking payments, filing records, and providing customers with pertinent information regarding the facility and their registration.
  • Process and receive purchase orders.
  • Prepare and submit deposits to the Athletic Department on a regular basis.
  • Monitor and process personnel time records including leave requests and reports.
  • Operate office equipment.
  • Assist with the development of brochures, signs, and other marketing tools.
  • Maintain inventory of equipment and supplies, and the ordering of additional supplies as needed.
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