Nash Library Student Aide

Gannon University•Erie, PA

7d•Onsite

About The Position

The Nash Library Student Aide will be the face of the library, serving as the first and last point of contact for patrons. This role is integral to ensuring patrons return to the library. The aide will support staff with daily, routine library operations, which may include library searches, general office work, shelf-reading, data entry, tidying the library space, assisting patrons, and maintaining statistics. Good manual dexterity is necessary for specified tasks. Hiring preference will be given to students eligible for Federal Work Study, and continued employment may be contingent on maintaining this eligibility.

Requirements

Must be a currently enrolled, full time, student.
Must have minimum 2.8 GPA.
Must be eligible for Federal Work Study

Nice To Haves

Must be personable and professional
Oral and written communication skills
Familiar with computers and technology
Ability to work on a team

Responsibilities

Greet library patrons in a friendly and welcoming manner
Monitor the building for maintenance needs
Demonstrate leadership, communication, customer service skills, and the ability to work with staff, students, and members of a diverse background
Answer patron questions
Assist patrons with library circulation functions including item check ins, item checkouts, item renewals, and searches, all following proper service desk procedures
Enforce ID regulations for borrowing materials
Answer the library phone
Record statistics
Walk through the building hourly to record the number of patrons
Refill printers and copiers as needed
Alert the service desk supervisor or student supervisor when supplies need reordered, or repairs are needed around the building (furniture, computers, etc.)
Keep the library tidy by pushing in chairs and returning furniture to where it belongs
Warn patrons that aren’t following library rules, and/or alert a supervisor of overly disruptive patrons
Perform shelf management tasks, such as shelving books and shelf-reading
Other tasks, as assigned