NAS Efficiency Operations Subject Matter Expert (SME)
About The Position
JMA Solutions has a full-time opportunity for a NAS Efficiency Operations Subject Matter Expert supporting the Federal Aviation Administration (FAA). The position is based onsite at the FAA Air Traffic Control System Command Center (ATCSCC) in Warrenton, Virginia. The SME serves as a trusted advisor to the ATCSCC Manager of System Efficiency, supporting efficiency-focused programs and initiatives. The role evaluates operational performance, delays, demand, capacity constraints, and related metrics to identify opportunities to improve the National Airspace System (NAS), and develops recommendations and strategies to improve efficiency and reduce operational impacts. The SME assesses proposed solutions and prepares decision-support materials for leadership. They design and maintain dashboards, performance metrics, briefings, and reports; analyze operational datasets including PDARS and ASPM; produce recurring NAS efficiency assessments and presentations; and support EDCT compliance reviews and CDM reporting. The position also supports airport and surface management initiatives, special operational programs, routing initiatives, SOP development, training materials, and the annual Traffic Management Officer Summit. The SME coordinates with DDSOs, TMOs, field facilities, industry partners, and leadership teams, tracks project actions and follow-up items, and supports working groups and continuous improvement efforts. Limited travel and occasional schedule adjustments may be required.
Requirements
- U.S. citizenship.
- At least 15 years of progressively responsible air traffic control and/or traffic management experience.
- Previous Certified Professional Controller (CPC) experience.
- Extensive knowledge of NAS traffic flow management, Traffic Management Initiatives (TMIs), Collaborative Decision Making (CDM), demand-capacity balancing, and ATCSCC operations.
- Strong communication and stakeholder coordination skills.
- Ability to work onsite full-time and support occasional travel or schedule adjustments.
- Must currently hold, or have previously held, an Air Traffic Control Certified Professional Controller (CPC) certification.
Nice To Haves
- Previous traffic management experience in an air traffic facility or at the ATCSCC.
- Familiarity with analysis tools such as PDARS and ASPM.
- Familiarity with TFM platforms such as FSM and TSD.
- Experience preparing reports and briefings.
- ATC Level 10 or above certification is preferred.
Responsibilities
- Advise the ATCSCC Manager of System Efficiency on efficiency-focused programs and initiatives.
- Evaluate operational performance, delays, demand, capacity constraints, and related metrics to identify NAS improvement opportunities.
- Develop recommendations and strategies to improve system efficiency and reduce operational impacts.
- Assess solutions and prepare decision-support materials for leadership.
- Design and maintain dashboards, performance metrics, briefings, and reports.
- Analyze operational datasets, including PDARS and ASPM.
- Produce recurring NAS efficiency assessments and presentations.
- Support EDCT compliance reviews and CDM reporting activities.
- Support airport and surface management initiatives.
- Contribute to special operational programs, routing initiatives, and SOP development.
- Develop training materials and instructional resources.
- Support planning and execution of the annual Traffic Management Officer Summit.
- Coordinate with DDSOs, TMOs, field facilities, industry partners, and leadership teams.
- Track project actions, goals, and follow-up items.
- Support working groups and continuous improvement efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
