Named Account Executive, Higher Education

SalesforcePalo Alto, CA
$135,300 - $208,300Hybrid

About The Position

Salesforce is seeking a Named Account Executive for its Higher Education team. This role focuses on working with nonprofit customers and organizations of all sizes, requiring engagement with existing customers and new leads to sell the entire Salesforce Customer 360 platform. The executive will build trusted relationships with key team members and c-suite decision makers, helping customers realize value from their Salesforce investments. The position involves developing opportunities through warm leads and whitespace prospecting, managing key customer stakeholder relationships, driving customer satisfaction, developing long-term account strategies aligned with customer business objectives, coordinating internal Salesforce resources, performing account planning, and sharing the Salesforce value proposition to drive growth within assigned accounts.

Requirements

  • Five years of full cycle sales experience.
  • Ability to navigate extended and complex sales processes.
  • Experience will be evaluated based on the core competencies for the role (e.g. performance, executive presence, teamwork and partnerships).

Nice To Haves

  • Some experience in higher education sales.
  • Management of one large key account.
  • Ability to coordinate and strategize with a large extended team.

Responsibilities

  • Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform.
  • Build positive, trusted relationships with both key team members and c-suite decision makers within their patch.
  • Help customers realize value from their Salesforce investments.
  • Develop opportunities through both warm leads and whitespace prospecting.
  • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
  • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
  • Coordinate internal Salesforce resources to meet customer business needs.
  • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
  • Share Salesforce value proposition for existing and/or new customers.
  • Drive growth within an existing assigned account.

Benefits

  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program
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