Nail Technician - Tenaya Stone Spa - Part Time

Disney Worldwide Services•Anaheim, CA

10d•Onsite

About The Position

Responsible for providing exceptional Guest Service while providing professional nail, hand and foot treatments. Provide consistent professional nail, hand and foot treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices. Ability to effectively perform all spa treatments and services as defined by the position being performed. Properly care for equipment and use proper amounts of products to be cost effective. Uphold the standards of sanitation and sterilization as directed by law and Tenaya stone Spa policies and procedures. Perform prep work and properly clean and restock room as required. Actively promote spa, treatments, services, sessions and retail as well as programs and promotions. Handle Guests questions and concerns professionally and courteously. Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction. Attend mandatory training to maintain knowledge of current spa policies, procedures and trends. Must be able to perform all nail, hand and foot services offered by Tenaya Stone Spa.

Requirements

Must be at least 18 years of age to be considered for this role.
Must currently hold and maintain state Nail Technician license (with state of California).
Previous experience in a spa or hotel environment.
Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods.
Possess complete knowledge of all services and products while educating Guests.
Strong verbal communication skills.
Must have enthusiasm and possess excellent Guest service skills.
Receptive to special requests and proactive in anticipating Guests needs.
Knowledgeable about The Disneyland Resort and surrounding area.
Basic computer knowledge.

Responsibilities

Provide consistent professional nail, hand and foot treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices.
Ability to effectively perform all spa treatments and services as defined by the position being performed.
Properly care for equipment and use proper amounts of products to be cost effective.
Uphold the standards of sanitation and sterilization as directed by law and Tenaya stone Spa policies and procedures.
Perform prep work and properly clean and restock room as required.
Actively promote spa, treatments, services, sessions and retail as well as programs and promotions.
Handle Guests questions and concerns professionally and courteously.
Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction.
Attend mandatory training to maintain knowledge of current spa policies, procedures and trends.
Must be able to perform all nail, hand and foot services offered by Tenaya Stone Spa.