LaRive Spa - Nail Technician

Kalispel Tribe Careers•Airway Heights, WA

3d•Onsite

About The Position

Provides professional nail care services to guests in a timely, courteous, and efficient manner while creating a relaxing and enjoyable spa experience. Assists guests with inquiries, coordinates guest service requests, maintains cleanliness and sanitation standards, and promotes spa and retail products.

Requirements

High School Diploma or GED required.
Certification from a recognized Beauty School or applicable state license required.
Computer literacy with working knowledge of Microsoft Office programs and related software.
Excellent guest service and interpersonal communication skills.
Proficiency in manicure and pedicure services and treatment protocols.
Ability to communicate professionally using proper grammar.
Ability to provide accurate and legible documentation.
Ability to access and utilize computer software systems.
Ability to multitask and maintain professionalism in a fast-paced environment.
Knowledge of spa, salon, and retail products.
Regular attendance is essential to the successful performance of this position.
Ability to work varying schedules including nights, weekends, and holidays based on business needs.
Maintain complete knowledge of spa, salon, and retail products.
Ability to obtain and maintain a Tribal Work Permit.
Certified in Basic First Aid and CPR.
State Cosmetology License required.
Mandatory Alcohol Server Training (MAST) certification required.
Hepatitis B vaccination required.

Responsibilities

Ensures compliance with Kalispel Tribe of Indians Internal Controls and Northern Quest policies and procedures.
Performs professional manicure and pedicure services in accordance with established treatment protocols and sanitation standards.
Provides timely nail services that create a relaxing and beneficial guest experience.
Maintains knowledge of nail products, procedures, and treatment protocols.
Maintains professionalism and appropriate guest conversation during services.
Promotes positive guest relations and exceptional guest service standards.
Maintains confidentiality of guest information.
Promotes and sells spa, salon, and retail products through guest education and recommendations.
Performs job duties with minimal supervision.
Maintains cleanliness and sanitation of nail stations and salon areas.
Sets up workstations with required supplies and maintains cleanliness throughout shifts.
Starts and ends treatments on time.
Greets guests warmly and provides a professional farewell.
Responds to guest requests promptly and courteously.
Addresses guest concerns to ensure guest satisfaction.
Completes requisitions for supplies and products as needed.
Escorts guests to and from service areas when appropriate.
Uses only approved spa nail products.
Properly disposes of dirty linens and maintains sanitation standards.
Attends all required meetings and training sessions.
Maintains regular and reliable attendance.
May be required to participate as a panelist for Internal Review Hearings.
Performs additional duties assigned by management.