NA People Solutions Advisor
About The Position
Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
Requirements
- Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field
- At least 2 years of professional experience in HR Operations, HR service delivery, or a comparable role involving hands-on HR transactions.
- Ability to execute accurate, time-sensitive HR transactions and manage cases against agreed turnaround times and SLAs.
- Experience working with an HRIS or comparable enterprise system to complete HR business processes.
- Availability to work on site at the manufacturing facility.
- Strong communication, analytical, problem-solving, relationship-building, and customer-service skills.
- Ability to manage competing priorities across a matrixed or dual-team environment.
- Adaptability, learning agility, and comfort operating through change and ambiguity.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
Nice To Haves
- Hands-on Workday transactional experience, including initiating, progressing, or completing HR business processes
- Experience using UKG, particularly for time and attendance activities.
- Experience with ServiceNow or another HR case-management platform
- Previous experience supporting a manufacturing site or frontline workforce.
- Exposure to benefits, payroll, or time-and-attendance processes, including coordination with external service providers. Benefits experience is helpful but not mandatory.
- Experience supporting multiple stakeholders, business units, or leaders with differing priorities.
Responsibilities
- Execute time-sensitive HR transactions in Workday and UKG, ensuring accuracy, compliance, and timely completion.
- Track cases through the case management system and meet agreed turnaround times.
- Serve as a subject matter expert for HR teams, employees, and managers on Workday business processes, offering navigational support, education, and promoting self-service when possible.
- Identify process gaps and recommend improvements.
- Collaborate with other global HR partners to address risks and implement continuous improvement initiatives.
- Maintain updated process documentation in accordance with local legislation and internal policies.
- Drive process standardization across North America in alignment with the HR Operating Model.
- Monitor HR operational metrics, ensuring compliance with service level agreements (SLAs) and process efficiency targets.
- Partner with local Talent Business Partners to support business objectives and people strategy.
- Provide responsive, high-quality service to employees and managers.
- Collaborate with external vendors such as Benefits, Payroll, and HR service providers.
- Work cross-functionally with the Legal Department and HR Operations team members to ensure compliance and operational excellence.
Benefits
- Eligibility for a target bonus
- Comprehensive benefits suite
- 401(k)
- Profit Sharing plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
