myHR Service Center Rep-Workday Implementation

Kettering Health • Miamisburg, OH

7d • Onsite

About The Position

The myHR Service Center Representative serves as the first point of contact for employees, managers, and retirees seeking information or assistance with Human Resources (HR) policies, benefits, payroll, and related matters. This role ensures timely, accurate, and confidential support while maintaining compliance with regulatory and organizational standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or GED.
• Minimum of 1 year of customer service experience, preferably in an office or HR environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and HR Information Systems
• Strong verbal and written communication skills
• Ability to handle confidential information with discretion
• Effective organizational and problem-solving abilities
• Customer service orientation
• Ability to learn and apply HR policies and procedures
• Attention to detail.

Nice To Haves

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience in HR service delivery, benefits administration, or related HR functions.
• Professional HR certification (e.g., PHR, SHRM-CP) preferred.

Responsibilities

• Serves as the first point of contact for employees, managers, and retirees seeking information or assistance with Human Resources (HR) policies, benefits, payroll, and related matters.
• Ensures timely, accurate, and confidential support while maintaining compliance with regulatory and organizational standards.
• Performs other duties as assigned.
• Carries out all job responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED