Mutual Fund Associate (Winnipeg)

Steinbach Credit Union•Winnipeg, MB

1d•Onsite

About The Position

As a Mutual Fund Associate, you will assist the mutual fund Wealth Advisor's with delivering exceptional member service through day-to-day monitoring, maintenance and follow up of financial accounts, ensuring compliance with mutual fund-centered investment legislation, policies, and procedures.

Requirements

Grade 12 diploma plus completion of the Investment Funds in Canada (IFC) or equivalent course (or willingness to complete)
1 to 3 years of job related experience, or an equivalent combination of education and experience
Requires lifting (related to filing) on occasion (up to 20 pounds)
Business acumen
Basic understanding of investment strategies
Working knowledge of investment-related regulatory environments
Software proficiency (Dataphile, Excel)

Responsibilities

Support mutual fund Wealth Advisor's by maintaining appointment preparation, preparing correspondence, and processing documents associated with the sale of financial products and investment transactions
Respond to member inquiries related to investment products/services and resolve member questions and concerns wherever possible, referring more complex issues to the Wealth Advisor or Manager, Investment Administration
Follow-up on member documentation and/or transactions for proper maintenance of accounts
Execute member requests for balances, account updates, and account closures
Liaise with staff, other financial institutions, and/or other third parties for information sharing and/or information exchange
Review applications and all applicable documentation for new accounts, updates to accounts, or transfers; identify inaccuracies and/or omissions, ensure compliance with relevant legislation and follow-up as required
Process transactions for members, ensuring exceptional accuracy and efficiency at all times
Generate, review, and distribute activity report
Update and maintain reports for tracking and record-keeping
Maintain manual documents and digital files/records accurately and efficiently
Maintain thorough knowledge of and adhere to policies and procedures associated with the credit union, Aviso Wealth, and the Canadian Investment Regulatory Organization (CIRO)
Support, provide back-up relief, and/or train colleagues to develop and maintain a strong team dynamic
Refer potential sales opportunities to the Wealth Advisor's or other specialists within the credit union