Music Product Specialist - Full-Time
About The Position
Turn your love of music into a career you'll love! Are you passionate about music and excited to help others on their musical journey? Menchey Music, the area's largest family-owned music company, is looking for an enthusiastic full-time Music Product Specialist to join our Warehouse team at our Operations Center in Hanover, PA. This is a full-time, on-site, hourly position with semi-flexible day shifts Monday through Friday, plus seasonal opportunities for overtime. At Menchey Music, we're dedicated to music education, enjoyment, and advocacy, and we're building a team that shares those values. If you know your way around instruments and accessories and love helping people find exactly what they need, we'd love to meet you! About the Role As our Product Specialist, you'll be the go-to expert for teachers, customers, and fellow employees on accessory pricing, product information, and orders. You'll also manage our ShopMenchey website, keeping products and listings accurate and up to date.
Requirements
- Broad knowledge of musical instruments and accessories
- High school diploma or equivalent
- Strong problem-solving and critical-thinking skills, with a sharp eye for detail
- Great organization and the ability to prioritize your work
- Dependability your team can count on
- Advanced computer skills
Nice To Haves
- Customer service experience is a plus!
Responsibilities
- Answer pricing and product questions from teachers, customers, and employees, and fulfill their requests
- Manage our online shopping platforms, including product updates and listings on ShopMenchey
- Make sure products are available to fill orders
- Reach out to customers about order issues and use your musical know-how to suggest great alternatives
- Restock accessories for our stores daily
- Create proposals for our school service department
- Schedule short-term rentals and coordinate deliveries
- Other duties as assigned by management
Benefits
- Medical, dental, and vision insurance options
- Paid time off
- 401(k) retirement plan with employer match
- A generous employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
