Museum Security Officer (part time)

The Henry Ford•Dearborn, MI

4d•Onsite

About The Position

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate. The Security team is seeking part-time Security Officers for all shifts. These positions play a critical role in maintaining a safe and secure environment for all staff, students, and guests across The Henry Ford, including the Henry Ford Academy and the Ford Rouge Factory Tour. In this position, you will be responsible for conducting routine patrols, monitoring for suspicious or unusual activity, and protecting The Henry Ford’s property, artifacts, and people. A positive, professional, and approachable demeanor is essential, as we value team members who can deliver a welcoming presence while ensuring safety and supporting a positive experience for our diverse community of guests, staff, and students.

Requirements

Friendly, outgoing, and approachable; able to assist and engage with diverse guests and staff in a respectful, inclusive manner
Strong written and verbal communication skills, including the ability to draft clear and accurate incident and activity reports
Skilled in conflict resolution and de-escalation; able to manage and defuse tense or emotionally charged situations with empathy and professionalism
Demonstrates emotional intelligence, cultural sensitivity, and effective interpersonal skills
Able to work independently with minimal supervision while also contributing effectively to a team
Flexible and adaptable to changing assignments, priorities, and schedules
High level of integrity, professionalism, and discretion in handling confidential information
Proficient in using computers, incident reporting systems, and security software
Working knowledge of security protocols, emergency response procedures, and facility safety practices
Attention to detail and strong situational awareness
High school diploma or equivalent required; post-secondary coursework or training in Criminal Justice, Military, Public Safety, EMT, or related fields preferred
Prior experience in security, fire safety, or public safety strongly desired
Valid Driver’s license and reliable transportation required
Must maintain in-house certifications in First Aid, CPR/AED, and Bloodborne Pathogens
Must meet all physical and mental requirements of the position, including the ability to work both indoors and outdoors, climb stairs and ladders, and respond promptly to incidents in all weather conditions
Must successfully complete The Henry Ford’s Minimum Physical Standards Testing Program within 90-day probationary period and maintain those standards throughout employment
Must pass a background check and may be subject to random drug screening

Responsibilities

Patrol assigned areas of the museum, village, and the Ford Rouge Factory Tour to ensure facility security, prevent unauthorized access, and safeguard against fire, theft, vandalism, and other hazards
Monitor buildings and property for suspicious behavior or potential threats; respond and report according to established protocols
Monitor building mechanics (e.g., heating, air conditioning, plumbing) and report irregularities such as fire & safety hazards, leaking pipes, or unsecured doors and windows
Occasionally transport staff to medical facilities, as directed for testing or further medical treatment
Respond promptly to on-site accidents or incidents; provide First Aid/CPR/AED assistance as trained, and complete incident reports accurately
Assist in emergency response procedures including evacuations, lockdowns, and shelter-in-place protocols; provide direction to guests and staff during emergencies
Deliver courteous, professional customer service to diverse guests, students, and staff; offer assistance and respond to inquiries as needed
Observe and recommend improvements related to safety, fire prevention, and overall security procedures
Operate the security console and dispatch system, monitor CCTV footage, and respond to fire and intrusion alarms; Requires basic computer proficiency, multitasking skills, and effective radio communication
Assists with directing traffic flow and parking management during high-visitation days and special events
Conduct personal and vehicle checks of staff and contractors when directed by security leadership; ensure all checks are performed respectfully and professionally
Enforce access control and post orders; maintain awareness of entry points and perform regular checks of gates, doors, and perimeter fence lines
Submit detailed daily shift reports and maintain accurate, timely incident logs, activity reports, and documentation for all security events, accidents, or suspicious activity throughout the shift
Respond swiftly to security incidents and follow established protocols
Coordinate with law enforcement or emergency responders when necessary
Work collaboratively with the security team, guest services, talent & culture teams and other departments
Stay informed of and enforce organizational safety, conduct, and security policies; intervene when violations occur and escalate to leadership as appropriate
Performs related functions as assigned