Seasonal Museum Interactor

Discovery Cube•Santa Ana, CA

4d•Onsite

About The Position

Interactors are the heart and spirit of Discovery Cube, engaging with a wide range of people in a dynamic, high-energy environment. They help guests interact with specific exhibits and learn the science behind them, may deliver basic science presentations through tabletop activities or demonstrations, and provide friendly customer service. The Interactor reports to the Shift Lead on duty and serves as a role model for staff in using exhibits. This is a seasonal position anticipated to run from November 2026 through January 2027. Interactors provide helpful, knowledgeable information about Discovery Cube and its offerings, proactively engage guests on the floor, help ensure safe and enjoyable visits, operate equipment according to the Interactor Manual, and support demonstrations and other programs. The role requires full weekend availability for shifts of up to eight hours scheduled between 7:30 AM and 7:30 PM, plus one full weekday or two half-days during the specified weekday hours. Physical requirements include standing for extended periods, bending to operate exhibits, and lifting, pushing, or pulling up to 25 pounds for short periods.

Requirements

High school diploma required.
Public speaking or performance experience.
Prior experience working with children.
Excellent verbal and written communication skills.
Friendly demeanor and ability to engage adults and children of all ages.
Basic understanding of scientific concepts and willingness to learn and teach them.
Proactive self-starter who works well independently.
Ability to work effectively with a diverse group of people.
Basic computer knowledge, including email and internet browsing.
Full weekend availability (Saturday and Sunday) for shifts up to eight hours scheduled between 7:30 AM and 7:30 PM.
Availability for one full weekday from 8:30 AM to 5:30 PM, or two half-days from 8:30 AM to 1:30 PM or 1:00 PM to 5:30 PM.
Ability to stand for extended periods, with or without reasonable accommodation.
Ability to safely bend to turn exhibits on and off.
Ability to lift, push, or pull up to 25 pounds for short periods.

Nice To Haves

College degree preferred, especially in Science or Education.
Minimum one year of experience in a fast-paced customer service environment preferred.
Microsoft Office skills are a plus.
Knowledge of a second language is a plus but not required.
Prior cash handling experience is a plus but not required.

Responsibilities

Provide friendly and professional interaction to guests and staff.
Offer helpful and knowledgeable information about Discovery Cube and its offerings.
Proactively engage guests on the floor and while they interact with exhibits.
Help ensure guests have a fun and safe experience.
Understand and use the Galaxy program as needed.
Operate and use equipment as outlined in the Interactor Manual.
Lead science-based demonstrations for multiple age levels.
Assist with stage shows, field trips, birthday parties, and other programs as needed.