Museum Attendant 1 - Part Time - Minimum Qualifications Waived

State of Nevada•Overton, NV

4d•Onsite

About The Position

The Department of Tourism and Cultural Affairs, Division of Museums and History, is seeking to fill their Museum Attendant 1- Part Time position at the Lost City Museum in Overton. The Museum Attendant I performs a variety of customer service and operational duties, including conducting sales and handling money using a Point-of-Sale (POS) system in the museum store, interacting regularly with the public and occasionally with large school groups, and managing store inventory by reordering items, researching new products, counting stock, reconciling invoices, preparing reports, and accessing inventory that may require bending, stooping, or climbing a small ladder. Additional responsibilities include staffing the admissions desk, opening and closing registers, answering and routing calls, cleaning spills and maintaining a tidy, well-stocked museum store. The role also requires use of a computer to access email and process orders for the museum’s online store, including occasional phone orders, with all orders shipped within three days of receipt. The attendant will respond to customer service inquiries related to the online store via email and phone. This position works a variable schedule from Thursday through Sunday and is required to work some holidays and evenings. Museum Attendants assist visitors at museums and provide information and directions as requested; perform routine security activities to ensure the safety of visitors and protection of assets and exhibits.

Requirements

Graduation from high school or equivalent education and one year of experience working with the public; OR an equivalent combination of education and experience as described above.
Ability to speak effectively with visitors in a courteous and tactful way in a high-volume public contact setting.
Ability to work cooperatively with others.
Ability to read and write English sufficient to understand written instructions and maintain routine records and logs.
Ability to add, subtract, multiply and divide whole numbers.
Ability to operate standard office machines.
Ability to maintain alpha numeric files.
Skill in customer service and telephone etiquette.

Responsibilities

Prepare museum for visitors by turning on lighting, inspecting premises for damage, assisting in clean-up, and ensuring readiness to receive visitors.
Assist visitors by providing information and directions; answer questions regarding exhibits, programs and services, history, and locations of public facilities; and help visitors with special needs.
Operate surveillance systems to ensure the protection of visitors and property within the museum; patrol museum and check exhibits for security and vandalism; refer security issues to proper authorities and secure the building at the end of the day; prepare accident reports and maintain security log.
Collect admission and other fees and make change as necessary; keep records of revenue received and prepare appropriate paperwork; assist in the museum store as cashier/salesclerk as assigned.
Perform clerical tasks such as answering phones, typing, and mailing letters and packages; prepare and post museum content to website or social media site; make bank deposits; check out educational materials to customers; perform basic computer tasks and data entry; and perform custodial duties as needed.
Perform related duties as assigned.
Conducting sales and handling money using a Point-of-Sale (POS) system in the museum store.
Interacting regularly with the public and occasionally with large school groups.
Managing store inventory by reordering items, researching new products, counting stock, reconciling invoices, preparing reports, and accessing inventory that may require bending, stooping, or climbing a small ladder.
Staffing the admissions desk, opening and closing registers, answering and routing calls, cleaning spills and maintaining a tidy, well-stocked museum store.
Use of a computer to access email and process orders for the museum’s online store, including occasional phone orders.
Respond to customer service inquiries related to the online store via email and phone.
Assist visitors at museums and provide information and directions as requested.
Perform routine security activities to ensure the safety of visitors and protection of assets and exhibits.