Museum and Guest Relations Coordinator
About The Position
The Museum and Guest Relations Coordinator plays a valuable role in providing exemplary customer service to all guests, which will include responding to requests for information, answering questions, and informing guests of museum policies. This position is also responsible for assisting with museum programs and events and maintaining the museum’s telecommunications and filing systems. This position requires exemplary customer service skills, strong communication and organization skills, attention to detail while managing multiple tasks, and basic computer skills. The Museum and Guest Relations Coordinator performs a variety of administrative functions to assist in the efficient operation of the Museum. Throughout the year, the position assists with art-handling duties, unpacking of delicate works of art, and other collections-related duties as assigned by the Registrar, creates social media content, interacts with Museum guests, assists with events and event details, including solely managing certain events, and handles certain administrative projects assigned by the Senior Executive Director, such as the creation of report documents.
Requirements
- Education associated with a bachelor’s degree in a related field and up to one year of experience working in a museum and/or historical society setting or an equivalent combination of education and experience.
- Demonstrated customer service principles and experience providing exemplary customer service.
- Knowledge of basic computer skills
- Proven organizational skills
- Attention to detail
- Experience managing multiple tasks
- Demonstrated oral and written communications skills necessary to communicate with the staff, public, and all levels of the campus community.
- Familiarity with modern and contemporary art.
- Experience working with people of all ages.
- Excellent verbal and written communication skills.
- Demonstrated experience managing multiple unrelated projects simultaneously.
- Ability to lift 30 pounds.
Nice To Haves
- Experience setting up, maintaining, and optimizing websites and company pages within social media platforms to increase visibility of social content.
- Event management experience.
- Familiarity with copyright/intellectual property laws.
Responsibilities
- Providing exemplary customer service to all guests
- Responding to requests for information
- Answering guest questions
- Informing guests of museum policies
- Assisting with museum programs and events
- Maintaining the museum’s telecommunications and filing systems
- Assisting with art-handling duties
- Unpacking of delicate works of art
- Performing other collections-related duties as assigned by the Registrar
- Creating social media content
- Interacting with Museum guests
- Assisting with events and event details
- Solely managing certain events
- Handling certain administrative projects assigned by the Senior Executive Director
- Creating report documents
Benefits
- Tuition benefits (employee and dependent)
- Comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability
- Retirement plan options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
