Municipal Contract Specialist

Waste Connections•Lakewood, OH

2d•$30 - $32•Onsite

About The Position

County Waste, a Waste Connections Company, is looking to add a Municipal Contracts & Compliance Specialist to our team in Clifton Park, NY. This role serves as the primary administrator and coordinator of municipal agreements across the Upstate New York market. The position is responsible for protecting and supporting municipal revenue through effective contract management, insurance compliance, bid administration, customer engagement, and cross-functional coordination. The Municipal Contracts & Compliance Specialist acts as a liaison between municipal customers, community stakeholders, and internal departments, ensuring contractual obligations are met, compliance requirements are maintained, implementation activities are coordinated, and long-term municipal relationships are strengthened. This role is critical for supporting customer retention, operational execution, risk management, contract compliance, and future municipal growth opportunities.

Requirements

High School Diploma or GED required.
Minimum 3–5 years of experience in contract administration, municipal relations, customer service, project coordination, compliance, insurance administration, or related field.
Strong organizational and project management skills.
Exceptional written and verbal communication skills.
Ability to manage multiple priorities and deadlines simultaneously.
Strong proficiency with Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
Ability to maintain confidentiality and handle sensitive information professionally.

Nice To Haves

Associate’s or Bachelor’s degree in Business Administration, Public Administration, Communications, Legal Studies, or related field.
Experience working with municipal customers, government entities, or public sector contracts.
Experience managing Certificates of Insurance (COIs) and insurance compliance requirements.
Existing New York State Notary Public certification.
Experience supporting bids, RFPs, procurement activities, or contract renewals.

Responsibilities

Manage and maintain municipal contracts throughout the Upstate New York market, tracking contract terms, renewal dates, notice periods, extension opportunities, and procurement timelines.
Monitor contractual obligations and ensure compliance with agreement requirements, coordinating contract amendments, renewals, extensions, and supporting documentation.
Maintain centralized contract records and reporting systems, partnering with district leadership, operations, customer service, legal, and risk management teams regarding contract requirements and obligations.
Maintain a comprehensive calendar of municipal contract renewals and procurement opportunities, partnering with district leadership to proactively manage contract retention and renewal strategies.
Monitor contract performance and identify risks that could impact customer satisfaction, compliance, or retention, supporting municipal customer reviews, business reviews, and renewal discussions.
Track and communicate upcoming municipal opportunities throughout the market, assisting with customer retention initiatives and relationship management activities.
Manage all Certificate of Insurance (COI) requests and renewals, ensuring compliance with municipal insurance requirements and contractual specifications.
Coordinate with insurance carriers, brokers, risk management, and internal stakeholders regarding coverage requirements, tracking insurance expiration dates and renewal timelines.
Maintain documentation related to insurance compliance and contractual risk management, supporting audit requests and compliance reviews.
Serve as a primary point of contact for municipal customers, administrators, and government stakeholders, coordinating communications between municipalities and internal operational teams.
Assist with issue resolution and facilitate communication regarding service-related concerns, attending municipal meetings, public meetings, and stakeholder discussions as needed.
Build and maintain professional relationships with municipal leaders, public works departments, elected officials, and community stakeholders, supporting leadership in strengthening County Waste & Recycling’s visibility and reputation.
Coordinate municipal bid submissions and procurement activities, maintaining bid calendars, renewal schedules, and procurement timelines.
Assemble required documentation, certifications, insurance records, references, and supporting materials, partnering with Sales, Operations, Risk Management, and Leadership teams during bid preparation and submission.
Ensure all required bid documentation is submitted accurately and on time, maintaining records of awarded, pending, and historical municipal bids.
Coordinate implementation activities for newly awarded municipal contracts, serving as a liaison between Sales, Operations, Customer Service, Dispatch, Risk Management, and municipal stakeholders.
Track implementation milestones and ensure contractual deliverables are completed according to established timelines, supporting operational readiness for new municipal accounts, contract expansions, and service modifications.
Assist leadership with implementation planning for strategic municipal projects and large-scale account transitions.
Support community outreach initiatives, sponsorships, and local events, coordinating municipal-related communications and public engagement opportunities.
Represent County Waste & Recycling at chamber events, community functions, municipal meetings, and stakeholder engagements, assisting with customer appreciation and relationship-building initiatives.
Support community relations activities throughout the Upstate market.
Develop and maintain municipal contract reporting, dashboards, and tracking tools, preparing contract summaries, compliance reports, renewal forecasts, and leadership updates.
Maintain centralized records of contracts, insurance documentation, permits, and compliance requirements, assisting with preparation of presentations, reports, and supporting materials for municipal meetings and leadership reviews.
Identify opportunities to improve municipal contract administration, compliance tracking, and customer communication processes, supporting process improvement initiatives related to municipal account management.
Obtain and maintain New York State Notary Public certification and provide notary services for contracts, agreements, legal documents, and related business activities as required.