Multiunit Operations & Business Development Manager

Dryer Vent Wizard of Hampton Roads•Newport News, VA

2d•$50,000 - $100,000•Onsite

About The Position

Dryer Vent Wizard of Hampton Roads is seeking a Multiunit Operations & Business Development Manager to lead and grow its expanding Multiunit Division. This role combines operational leadership with business development, overseeing field operations, working alongside the team when needed, building client relationships, and contributing to the growth of the division. The ideal candidate is a hands-on leader who enjoys building relationships and growing a business.

Requirements

Leadership experience in field operations, construction, roofing, facilities, restoration, commercial services, home services, or a related industry.
Strong communication and relationship-building skills.
A hands-on leader who enjoys working alongside the team.
Comfortable using extension ladders, climbing on roofs, and working in confined spaces.
Self-motivated with an ownership mindset and a passion for growing a business.
Valid driver's license with a good driving record.

Nice To Haves

Business development or outside sales experience is a strong plus.

Responsibilities

Lead multiunit projects from start to finish while maintaining the highest standards of safety, quality, and customer experience.
Work alongside technicians performing dryer vent cleaning, inspections, repairs, and installations when needed.
Coordinate schedules, staffing, equipment, materials, and daily job-site operations.
Train, coach, and develop technicians while fostering a positive, accountable team culture.
Ensure projects are completed efficiently, professionally, and profitably.
Build and maintain strong relationships with property managers, maintenance directors, regional managers, and commercial clients.
Identify new business opportunities through networking, referrals, customer visits, and existing relationships.
Assist with property assessments, proposals, project planning, and follow-up.
Expand recurring maintenance programs and grow existing customer accounts.
Deliver an exceptional customer experience that generates repeat business and referrals.