Multisite Maintenance Supervisor

Radco CompaniesAtlanta, GA
Onsite

About The Position

RADCO Residential is hiring a Multisite Maintenance Supervisor to join our high-performing team. In this leadership role, you will oversee all maintenance operations across multiple properties, including service requests, preventative maintenance programs, and the upkeep of community amenities. Partnering closely with the Property Manager, you will play a key role in achieving operational goals and maintaining a high standard of quality and service. We're looking for a proactive and experienced leader who excels at communication, mentoring, and team development. You bring strong technical knowledge, attention to detail, and a commitment to excellence. If you're ready to create safe, comfortable, and well-maintained communities while inspiring a top-tier maintenance team, this is the role for you.

Requirements

  • Minimum of 3-5 years of multi-family maintenance experience is required.
  • HVAC/EPA certifications Type I and 11 or Universal for refrigerant recycling is required.
  • High level of proficiency in arithmetic, written, and verbal communications skills.
  • Basic financial acumen and ability to read a budget.
  • Strong leadership skills and ability to juggle multi-task environment while supporting a team.
  • Subject matter experts in heating and air-conditioning, plumbing, electrical, appliance repair, roofing repairs, and other general maintenance skills.
  • Knowledge of Federal, State and Local Fair Housing laws, OSHA and EPA regulations and company safety policies.
  • Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions.

Nice To Haves

  • CPO certification is preferred

Responsibilities

  • Build and/or maintain a preventative maintenance program that minimizes emergency repairs and service repairs.
  • Recruit, hire, and train maintenance team members.
  • Schedule your team to ensure appropriate coverage is available to meet property needs, while minimizing overtime hours.
  • Periodically inspect work performed by maintenance team members to assess effectiveness of current procedures and levels of work performance.
  • Lead, mentor, and empower the maintenance team to achieve maximum productivity and organizational success.
  • Assist in creating community budget to forecast and maintain operational standards. Monitor ongoing maintenance expenses according to budget.
  • Assist documenting performance management of maintenance staff including but not limited to, 1 on 1 meetings, Corrective Action plans, Performance Improvement Plans (PIP’s), recommendations for promotion, and terminations, as necessary.
  • Communicate clearly and professionally with residents, prospects, and visitors.
  • Read/listen and respond to resident requests and/or concerns in a calm, supportive, and timely manner.
  • Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism.
  • Exhibit a sense of care and urgency with assigned work orders.
  • Attend and assist in resident activities and functions during or after hours as needed.
  • Ensure maintenance supplies and materials are stocked and select/order appropriate materials as needed.
  • Complete all service requests within 24 hours, unless the request requires extraordinary parts or labor.
  • Perform on-call emergency service requests when scheduled. When on call, emergency after hours calls will require an immediate response and arrival at the property no more than an hour after the call is received. On call bonus incentives will be provided.

Benefits

  • 100% of the employee-portion for medical, dental, life and AD&D Insurance
  • Voluntary vision, short-term and long-term disability, FSA, HSA, supplemental life, critical illness, hospital indemnity, accident, pet, and legal insurance policies
  • 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
  • Access to telemedicine and a robust Employee Assistance Program (EAP)
  • Comprehensive wellness program – THRIVE
  • Accrued Paid Time Off (PTO) immediately upon hire
  • Paid holidays, including one paid Floating Holiday per calendar year
  • Learning & Development program aligned with your personal and professional goals
  • Employee housing discount
  • Paid Maternity & Parental Leave
  • Internal financial assistance program – RADCO Cares, Inc.
  • Team building events & Volunteer Time Off (VTO) opportunities
  • Tuition Reimbursement Program
  • On Call and Maintenance Bonus Incentives
  • Quarterly Pay-for-Performance Bonuses
  • Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.
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