Multimedia Specialist

Duly Health and Care•Downers Grove, IL
•$79,000 - $105,000•Hybrid

About The Position

The Multimedia Specialist produces high-quality video and photography content for Duly Health and Care’s marketing, communications, brand, and organizational needs. Reporting to and working with the Creative Marketing Manager, this role manages multimedia projects from planning and production through editing and final delivery, with a primary focus on video. As part of a small, collaborative Creative Marketing team, the specialist works with graphic design and social media partners and regularly travels to Duly locations throughout the Chicago suburbs to create content that reflects Duly’s values and connects with patients, physicians, and team members. The role plans and creates video and photography for campaigns, service lines, physicians, social media, internal communications, brand storytelling, and other organizational needs. It develops production materials, coordinates people and locations, operates professional equipment, conducts interviews, and directs subjects. The specialist also edits content for different audiences and platforms, maintains an accessible library of multimedia assets, and identifies ways to capture, reuse, and extend content. The position is full-time, 40 hours per week, and hybrid, with three days onsite and two days remote. It is based in Downers Grove, Illinois, and requires regular travel to clinical and non-clinical locations throughout the Chicago suburbs. Occasional early morning, evening, or event-based production schedules may be required.

Requirements

  • Minimum 3–5 years of professional video production and editing experience.
  • Experience in video production and editing, photography, interview production and subject direction, and marketing, advertising, communications, or branded content.
  • Advanced video production and editing skills and a strong understanding of the production process from concept through final delivery.
  • Advanced proficiency in Adobe Creative Cloud, particularly Premiere Pro, After Effects, Photoshop, and Lightroom.
  • Strong photography skills, including professional camera operation, composition, lighting, and image editing.
  • Strong understanding of professional audio capture and basic audio mixing.
  • Ability to independently operate professional video, photography, lighting, and audio equipment.
  • Strong visual storytelling skills and the ability to develop authentic, engaging content for different audiences.
  • Experience creating content for social media, digital advertising, websites, presentations, and other digital platforms.
  • Strong organizational and communication skills; ability to manage multiple projects and work effectively with cross-functional teams.
  • Ability to travel regularly to Duly clinical and non-clinical locations throughout the Chicago suburbs.
  • Ability to work independently, solve problems onsite, and adapt to changing priorities and production environments.
  • Ability to transport and safely handle professional cameras, lighting, audio, and production equipment.

Nice To Haves

  • Bachelor’s degree preferred.
  • Healthcare experience preferred but not required.

Responsibilities

  • Lead video and photography production supporting Duly’s marketing and organizational needs.
  • Plan, capture, and produce multimedia content for marketing campaigns, service lines, physicians, social media, internal communications, brand storytelling, and other organizational needs.
  • Develop creative briefs, storyboards, shot lists, interview questions, and production plans; coordinate subjects, locations, and schedules with internal partners.
  • Operate professional camera, lighting, audio, and other production equipment in clinical and non-clinical environments.
  • Lead onsite interviews and direct physicians, employees, patients, and other subjects to capture authentic, engaging, brand-aligned content.
  • Edit video ranging from short-form social media, digital advertising, and internal communications to longer-form brand, physician, patient, and organizational stories.
  • Perform video editing, color correction, audio editing, basic motion graphics, titles, captions, and other post-production work as needed.
  • Create multiple versions, lengths, formats, and aspect ratios for different audiences, channels, and platforms.
  • Collaborate with the Creative Marketing Manager, Lead Graphic Designer, Social Media team, and other internal partners to develop content aligned with business needs, Duly’s values, brand, and creative direction.
  • Proactively capture and build a library of photography and video representing Duly physicians, employees, patients, facilities, services, specialties, locations, and communities.
  • Organize, catalog, and maintain photo and video assets so they can be accessed and reused across the organization.
  • Maintain and properly operate professional multimedia equipment and recommend equipment or resources to improve production quality and efficiency.
  • Identify opportunities to capture, repurpose, and extend multimedia content for additional marketing, communications, and organizational needs.
  • Travel regularly to Duly clinical and non-clinical locations throughout the Chicago suburbs; transport, set up, operate, and break down production equipment.

Benefits

  • Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
  • Mental health benefit at no cost.
  • Employer-provided life and disability insurance.
  • $5,250 tuition reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours of paid volunteer time off.
  • Culture committed to community engagement and social impact.
  • Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements, for non-physician team members.
  • Financial benefit for adoption and surrogacy, subject to eligibility requirements, for non-physician team members.
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