MULTIMEDIA MARKETING CONSULTANT-INSIDE SALES
About The Position
This role involves providing advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives. The position requires maintaining a customer-first environment through proactive service and support, collaborating with various departments to meet deadlines and support revenue growth, and coordinating advertising orders and related production activities. The consultant will also be responsible for processing advertising orders, entering customer information, responding to inquiries, conducting collection efforts, and adhering to company standards and safety requirements.
Requirements
- High school diploma or equivalent required.
- Previous sales, customer service, office administration, or related experience required.
- Proficiency with Microsoft Office, internet applications, and general business technology.
- Strong verbal, written, and interpersonal communication skills.
- Ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a fast-paced environment.
- Ability to work independently while contributing effectively within a team environment.
- Strong customer service, organizational, and problem-solving skills.
- Ability to adapt to changing priorities and business needs.
- Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
- Demonstrated alignment with company core values and ESOP culture.
Nice To Haves
- Experience with outbound phone sales is preferred.
Responsibilities
- Provide advertising and marketing services to current customers.
- Identify and develop new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives.
- Maintain a customer-first environment through proactive service and support for internal and external customers.
- Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses.
- Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives.
- Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities.
- Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines.
- Process advertising orders, enter and maintain customer information, and provide related administrative support.
- Respond to incoming customer inquiries and conduct outbound sales and follow-up activities.
- Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances.
- Adhere to department standards, procedures, and quality expectations.
- Participate in the Great Game of Business and support company initiatives.
- Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
- Perform all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
